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Welcome to CT State Tutoring and Academic Support Services. Our mission is to help you become a more active and independent learner.

Centers on each campus provide free academic support services both in-person and online. These services vary from campus to campus. Services may include content/subject tutoring, writing tutoring, academic coaching, study labs and more.

Why is Tutoring Helpful?

Participating in tutoring is an active study strategy that allows you to work with someone who is knowledgeable about your class material in a one-on-one or group setting. Tutoring is effective because you get to work through challenging concepts and check your learning as you go.

tutor writes on whiteboard while students ask questions

Services by Campus

Tutoring and academic support services are available to current CT State students at any campus. If possible, we recommend that you access these services at the campus where your class is held or at your home campus. Choose your campus from the list below for more specific details about the tutoring resources available to you in person or online.

The Academic Tutoring Center at Asnuntuck

The Academic Tutoring Center (ATC) works with students to promote academic success and enhance learning and retention by offering free subject-specific tutoring, writing center tutoring, college study skills support and general technology assistance. Whether you need help understanding an assignment, developing an essay draft or understanding a tough course concept, the ATC is here to help you achieve academic success.

Location: Room 119 (inside the library)
Phone:
 860-253-3169
Email: as-tutors@ctstate.edu  

Hours
Monday-Thursday: 9 a.m.-7 p.m.
Friday-Saturday: 9 a.m.-2 p.m.

Services We Offer

Tutoring

ATC Tutors work with students in the following areas:

  • Math (all courses)
  • English (all courses)
  • Writing, Public Speaking & Presentations
  • Sciences (BIO, CHEM, PHYS)
  • Accounting
  • Computers and Information Systems (CSA)
  • Spanish
  • Reading, Note-Taking & Organization
  • Study Skills & Test Prep
  • Time Management

Need help in another area? Just ask us!  We’ve got an amazing team of tutors who will work hard to find you the help you need.

Scheduling a Tutoring Appointment
You can self-schedule tutoring appointments online, by phone, email or by walk-in.

Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment

Attending a Tutoring Appointment
If you are scheduled for an on-campus appointment, meet your tutor in Room 119 at the scheduled time. If you selected an online appointmentlog in to TracCloud to access the online meeting link. Tutoring appointments last a maximum of 45 minutes. If you need more assistance after the time is up, you can schedule a follow-up appointment.  

Canceling a Tutoring Appointment
If you know you will miss your tutoring appointment, please cancel it ahead of time, as this will allow another student to benefit from that time slot. If you made your appointment online, you can cancel by logging in to TracCloud, selecting the upcoming appointment you wish to cancel, and clicking on the “X” in the corner of the appointment box. Alternatively, you can please contact the center at as-tutors@ctstate.edu or 860-253-3164 to cancel.

Submit a Paper/Assignment for Review

Students may submit an essay, written assignment or project, PowerPoint presentation, or a Blackboard discussion post for feedback from a professional writing tutor. 

Instructions:

Please note that tutors will not rewrite, edit, or fix your paper for you. Instead, they will point out areas where you can improve your writing and offer recommendations and links to resources that will help you revise it. 

If you have questions about the feedback or would like further assistance, we recommend scheduling an on-campus or online writing tutoring session 

ATC Policies and Best Practices

The following policies and best practices allow the ATC to best serve all students. Exceptions to the policies below are at the discretion of the ATC staff and the availability of time and resources. 

  • Students are allowed one tutoring appointment per assignment per week.  
  • Students should not schedule two consecutive appointments for tutoring unless approved by an ATC staff member. 
  • A pattern of no-shows and/or late cancellations may result in a temporary suspension of appointment-making privileges until the student can meet with the ATC director. 
  • Tutors may not assist a student with a quiz or test under any circumstance.  
  • Tutors reserve the right to reschedule an appointment if the student is too distracted or unprepared. 
  • Students are encouraged to schedule one appointment at a time. However, recurring weekly tutoring appointments may be scheduled at the tutor’s recommendation. 

    The Academic Success Center at Capital

    No matter where you are in your academic journey, the Academic Success Center (ASC) can provide the support you need to reach your academic goals. Our friendly and knowledgeable tutors will nurture your enthusiasm for learning while helping you develop your skills and confidence.

    Location: Rooms 408, 409 and 412 (Fourth floor)
    Phone: 860-906-5200
    Email:
     CA-ASC@ctstate.edu

    Hours
    Monday-Thursday: 9 a.m.–6:30 p.m.
    Friday: 9 a.m.-4 p.m.

    Services We Offer

    Individual Tutoring

    In addition to providing free, content-specific help, all tutors are prepared to share effective study strategies and approaches to studying and learning with you.

    Tutoring is available in the following areas:

    • Anthropology
    • Art Appreciation
    • Biology
    • CNA
    • Chemistry
    • College and Career Success
    • Computer Programming and Technology
    • Criminal Justice
    • Dosage Calculations for Nursing
    • Economics
    • English
    • ESOL
    • Finance
    • Fundamentals of Music
    • History
    • Introduction to Human Services
    • Marketing
    • Math (all levels)
    • Medical Assisting
    • Music
    • Nursing
    • Philosophy
    • Political Science
    • Psychology
    • Sociology
    • Spanish
    • Statistics
    • Writing (for all subjects)

    Individual tutoring appointments are available in person and online via Teams.

    Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

    Drop-In Tutoring

    Drop-in Tutoring is available for math and writing, Monday-Thursday, 3:30-5:30 p.m.

    During these hours, students may:

    • ask for help with math homework or math concepts
    • seek guidance from a writing tutor at any stage in the writing process, from brainstorming to final draft
    • work independently until assistance from a tutor is needed
    • work collaboratively with other students

    Drop-in tutors will assist multiple students simultaneously and may not be able to provide extended help to any one student during these appointments. If more in-depth support is needed, students might be asked to schedule an individual appointment.

    Technology Support

    Computer tutors are available to answer your technology questions in the ASC computer lab (Room 408) Monday–Thursday, 10 a.m.–5:30 p.m. No appointment is necessary during this time. You may also make a one-hour individual appointment with a computer tutor for technology support. To make an appointment, call 860-906-5200 or email us at CA-ASC@ctstate.edu

    In the lab, tutors will answer your questions about how to navigate and access:

    • Blackboard
    • College email
    • Office 365/One Drive
    • Microsoft Teams
    • myCTState
    • Pearson MyLab and other digital platforms

    All other technology questions are welcome.

    Academic Coaching

    The ASC Learning Specialist meets with students one-on-one to discuss organization, goal setting, reading comprehension, note-taking, combating procrastination, exam preparation and managing test anxiety.

    The Center for Educational Services at Gateway

    The Center for Educational Services (CES) provides academic support in the form of tutoring, distance proctoring for online and paper-based exams from other institutions and a staffed computer lab.

    Services We Offer

    Tutoring

    Students who are registered for classes may request tutorial assistance. Tutoring offered by the CES is free of charge and students can make more than one appointment weekly. Appointments are 30 minutes long, but if more time is required, students can book back-to-back appointments. 

    Tutoring is available online and in person. Most tutoring is offered in groups and appointments are preferred; walk-ins can see the next available tutor. Groups are no more than 5 students in size. Drop-in tutoring is also available; modality and schedule vary by semester. Drop-in tutoring is available without an appointment for Math 0988, 0989, 0902,1001,1003,1100 and 1200, as well as English 0910, 0930 and 0960. 

    English ENG 0910, 0930, 0960 Tutoring

    For developmental English (ENG 0910, 0930 and 0960) no appointment is needed. However, to ensure a spot for online tutoring you should make an appointment online. To reserve a spot for virtual tutoring click on the tutor’s name that will be doing the online session. This will take you to the MS Bookings calendar where you can select the preferred date and time of your appointment.

    Math 0988, 0989, 1001, 1003, 0901, 0902 AND 1200 Tutoring

    For developmental math (0988, 0989, 1001, 1003, 0901, 0902 and 1200) no appointment is needed. All appointments are in room S205.

    Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

    Writing Center

    Email: gw-writingcenter@gwcc.commnet.edu
    Phone: 203-285-2245

    The Writing Center is here to help with all types of academic papers (essays, research, speeches, argumentative, persuasive, compare/contrast, analytical etc.). Any student who is eligible to take Eng. 099/101 can use the Writing Center.

    During one-hour appointments, tutors help you identify, prioritize and address the issues of your assignment. They can help you narrow a topic, find a focus, organize your ideas, develop content and improve style and correctness. Tutors can also clarify APA and MLA formatting guidelines for embedding and citing sources. Each appointment is customized to meet your individual needs and introduces rewriting and editing skills that you can practice independently.

    Sign Up to Work With a Writing Center Tutor
    To sign up you will need your name, phone number, email, student ID #, class (ex. Eng. 101) and professor’s name. 

    Your tutor will send you an invitation for either a WebEx or Teams video conference at your scheduled time.

    NOTE: These are live appointments with a tutor, and due to the limited number of tutoring hours available, a missed appointment cannot be made up. To cancel, please contact us at 203-285-2245 or gw-writingcenter@gwcc.commnet.edu.

    Distance Exam Proctoring

    The CES now provides distance proctoring for online and paper-based exams from other institutions. Exams are by appointment only and must be scheduled and completed within our normal proctoring hours. Proctoring Services are provided at $50/2hrs.

    To schedule an appointment please contact Natasha Jackson at njackson@gatewayct.edu or 203-285-2218 or by completing the Proctoring Request Form (link to form on CT State instead of GW site)

    Technology Support

    Our computer lab is open to students five days a week. A lab assistant is available to help you access your college email and navigate MyCTState, Blackboard and ALEKS. A lab assistant can also provide a limited tutorial for MS Teams, Bookings and Word. You may use the computer lab to complete assignments. Please visit or call the CES to determine the lab assistant’s schedule.

    Location: Room S205 (Second floor of the South Building)
    Phone: 203-285-2519 or 203-285-2217
    Email:
     gw-tutoring@gwcc.commnet.edu

    Hours
    Monday–Thursday: 8 a.m.–8 p.m.
    Friday: 8 a.m.– 4:30 p.m. 

    On-Campus/In-Person Tutoring Schedule
    Room S212

    Monday: 9 a.m.–3 p.m.
    Tuesday: 10 a.m.–3 p.m.
    Wednesday: 9 a.m.–3 p.m.
    Thursday: 10 a.m.–4 p.m.

    Virtual Tutoring Appointments
    Via WebEx or Teams
    Tuesday:
    4–8 p.m.
    Wednesday: 10 a.m.–8 p.m.
    Thursday: 4–8 p.m.
    Friday: 9 a.m.-3 p.m.
    Saturday: 9 a.m.-1 p.m.

    The Academic Support Center at Housatonic

    The mission of the Academic Support Center (ASC) is to provide a full-service tutoring experience that cultivates student success. By fostering a supportive environment, the ASC strives to inspire students at every level of preparedness to advance, excel and reach their fullest potential. The ASC is comprised of a collaborative group of dedicated educators who strive to enhance the learning experience and academic and professional achievement of students through comprehensive services. 

    The Center for Academic Progress

    Location: Lafayette Hall, Rooms B146 and B151
    Phone: 203-332-8585

    The Center for Academic Progress provides tutoring, in-class support, and more for math and English. CAP is staffed by Instructional Support Specialists with over 20 years of combined experience providing intensive support to students demonstrating the greatest needs. CAP’s Specialists also collaborate with faculty to provide in-class support.

    The STEAM Center of Excellence

    Location: Lafayette Hall, Room B152
    Phone: 203-332-5019

    The STEAM Center of Excellence provides content tutoring for science (biology, chemistry, A&P), technology, engineering, arts and math (all levels including statistics) as well as business, accounting, ESL, computer science and foreign languages (Spanish, Arabic, French). Subject availability varies by semester. The center also includes scientific models for human anatomy and chemistry, TI-84 calculators, laptops and textbooks.

    STEAM Center tutoring is available online or in person. Most tutoring is one-on-one, and appointments are preferred; walk-ins can see the next available tutor. Group tutoring and workshops are available on campus and online. Drop-in tutoring is also available; modality and schedule vary by semester.

    The Writing Center

    Location: Lafayette B152, B155

    The Writing Center cultivates an environment that encourages participation in the educational process, guiding students on their journey to become better writers and students. Our mission is to help students find their voices, achieve their goals, and to make our entire Housatonic community stronger. Our tutors, made up of students, faculty, and staff, are trained to help students with writing assignments across all subject areas, including scholarship and transfer applications. We work patiently with students in a nonjudgmental way to empower them and help them gain confidence as independent writers.

    The Writing Center offers tutoring in-person and online.You will be able to talk with your tutor and go over your assignment.

    The Writing Center also offers tutoring by email. Students may submit an essay or piece of writing. Students may submit each assignment online up to 2 times. Tutors may recommend a tutoring appointment instead of online feedback.

    Location: Lafayette Hall, Room B152
    Phone: 203-332-5019
    Email: HC-TutoringCenter@ctstate.edu

    Hours
    Fall and Spring Semesters
    Monday-Thursday:
    9 a.m.-7 p.m.
    Friday: 9 a.m.-4 p.m.

    Winter and Summer Sessions
    Monday-Friday:
    9 a.m.-5 p.m.


    In addition to tutoring, the ASC offers computers and workspace for students, workshops with professors, and space for class visits. Contact us for any questions about these services: 

    • In-Person Tutoring: Meet one-on-one with a tutor in the ASC for a traditional, in-person session by appointment.
    • Online Tutoring: Meet one-on-one with a tutor online by appointment; you and your tutor can use video, audio, and text chat as well as share screens.
    • Online Essay Feedback: For writing assignments for any course, a tutor will review your submission and email you feedback.
    • Drop-In Tutoring: Math tutoring is offered both by appointment and drop-in. No appointment is needed for drop-in. Contact the ASC for drop-in hours.
    • Writing Lab: A drop-in workspace with tutor support but not full tutoring. Students may work independently on writing assignments in the lab. Tutors will provide check-ins and may recommend a student schedule a one-on-one appointment for further support.
    • Resources: Students can use science models, microscopes, calculators and other useful resources in the ASC (not available for loaning out).
    • Faculty Workshops: Faculty hold weekly sessions in the ASC for students in specific classes or subjects. For example, weekly workshops for Anatomy & Physiology.
    • Computers/Workspace: Students may use computers, study rooms, or our large conference room for independent or group work.
    • Job Opportunities: Students may apply to be a tutor or work at the ASC Front Desk. Work shifts accommodate student class schedules, and students typically work between 6-15 hours per week (20 hours per week maximum). Contact the ASC at HC-TutoringCenter@hcc.commnet.edu to apply or learn more.

    The Academic Support Center at Manchester

    Learning new subject matter in college classes can be challenging, and sometimes you may need assistance. Tutors in the Academic Support Center equip students with the right strategies needed to improve skills in writing, critical thinking, studying, mathematics and course content.

    The Academic Support Center offers free tutoring to students enrolled at CT State Manchester. Tutors are generally available in the following areas: 

    • Accounting
    • Biology 
    • Chemistry 
    • Computers 
    • Economics 
    • English/ESOL/Writing (all subjects) 
    • Mathematics (all areas) 
    • Physics 
    • Psychology 

    Tutoring in other subjects is also available if tutors are available.  

    Individual Tutoring Appointments are available in person on campus and online via Teams. You can schedule an appointment online, call or walk in.

    Tutoring services are free to currently enrolled CT State Manchester students. Appointments may be booked in subjects/courses you are currently taking. You will need your CT State login credentials to schedule a tutoring appointment and use the walk-in tutoring spaces.

    Location: SSC L282
    Phone:
    860-512-2610
    Email: mcctutoring@manchestercc.edu 

    Hours
    Monday-Thursday: 9 a.m.-5 p.m.
    Friday: 9 a.m.-3 p.m.

    *Note: Remote tutoring via Teams videoconference is available at times in addition to the general office hours.

    Services We Offer

    In-person, On-Campus Tutoring

    Come to the ASC by appointment to meet with tutors in a one-to-one setting.  When scheduling your appointment be sure to select the “On Campus” option . 

    Alternatively, call our front desk at 860-512-2610 or stop by and speak to the front desk staff in room SSC L282. 

    Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

    Live Remote/Online Tutoring

    Meet with a tutor via a Microsoft Teams video conference. After you book your appointment, you will receive a confirmation email with a link to join the Microsoft Teams meeting where student and tutor meet one-on-one for tutoring.  While viewing the Tutoring Schedule to book your appointment, be sure to select an “online” option. Alternatively, call our front desk at 860-512-2610 or stop by and speak to the front desk staff in room SSC L282. 

    Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

    Walk-In Math Tutoring

    Walk-in math tutoring is an alternative to an individual tutor appointment in math. No appointment is necessary for walk-in Math Tutoring. 

    Students may: 

    • drop by for help on specific math homework problems or math concepts 
    • work on math homework until assistance from a tutor is needed 
    • work collaboratively with other students 

    Walk-in math tutors will not assist individual students over a long period of time but will offer feedback and answer specific questions. Tutors may work with multiple students simultaneously or in small groups. 

    Tutors will also be available to direct students to appropriate resources. If the walk-in math tutor believes that a student would benefit more from an individual tutoring appointment, the student will be referred to the ASC front desk to make an appointment. 

    Submit a Paper for Review

    For students who can’t take advantage of face-to-face tutoring services, you may wish to submit a writing assignment for asynchronous tutor feedback. After submitting a paper, students will receive a confirmation email and a tutor will reply to you via email with feedback, usually within 48 hours. Please be sure to allow ample time before due dates for this process.  

    Tutors will not rewrite, edit, or correct your writing submission. Instead, they will point out areas where you can improve your writing and offer recommendations and links to resources that will help in the writing and revision process.  

    For help submitting a paper, contact the ASC. 

    Writing Center

    Located inside the Academic Support Center (SSC L282), the Writing Center has 12 computers and assorted writing reference materials. Students may use the Writing Center whenever the Academic Support Center is open.

    Tutors are available to assist with writing during designated hours. Writing Center staff will offer feedback about writing, answer specific questions, and direct writers to appropriate resources. The Writing Center does not offer individual tutoring appointments; tutors will assist students on a rotating, first-come/first-served basis. No appointment is necessary for the Walk-In Writing Center. 

    ASC Policies and Best Practices

    • Students may book two tutoring appointments per week for each course they are enrolled in. Additional appointments may be booked if space is available. 
    • Appointments should not be made back-to-back for the same subject. 
    • Cancellations must be made at least two hours prior to the appointment. You may cancel or reschedule your appointment by clicking “Reschedule” in your confirmation email or calling our front desk at 860-512-2610. 
    • Tutoring is not available for tests or exams without written permission from the professor. 

    Note: We may cancel bookings that do not adhere to these policies. 

      The Academic Success Center at Middlesex

      The Academic Success Center is available for in-person and online tutoring for Middlesex students. We are committed to helping you achieve your academic goals. Through individualized and group tutoring, we help students work toward their potential in a welcoming and encouraging environment where learning is the priority, personal growth and development are nurtured, and long-term success is supported. Our goal is to help students become confident and competent independent learners.

      Location: Learning Commons (inside library), Chapman Hall, Room 701A
      Phone:
      860-343-5770
      Email: lisa.knappwilson@ctstate.edu

      Hours
      In-Person Tutoring
      Monday - Wednesday: 9 a.m.-7 p.m.
      Thursday: 9 a.m.-5 p.m.
      Friday: 10 a.m.-2 p.m.

      Online Tutoring
      Monday - Wednesday: 9 a.m.-8 p.m.
      Thursday: 9 a.m.-5 p.m.
      Friday: 10 a.m.-2 p.m.
      Saturday: 10 a.m.-2 p.m.

      Services We Offer

      Academic Coaching

      Request an Academic Coach

      Academic coaching is a unique 1-on-1 service that can help you examine your unique academic concerns and perceived barriers to success through virtual meetings with a professional academic coach who can provide individual semester-long support.

      An academic coach can:

      • help you set short- and long-term goals
      • assess your strengths and needs and reach your full academic potential by developing the skills needed to achieve your academic goals
      • review strategies for success and persistence (goal setting, time management, study strategies, etc.)
      • assist you in forming an action plan to successfully complete coursework and the semester
      • check in and support you throughout the semester

      Any student who needs one-on-one support with the services we provide may request an academic coach. You may meet with an academic coach regularly (once a week, once every two weeks, once a month) or meet for a specific need.

      Once you request a coach you can expect to hear from us regarding your first meeting. 

      What to Expect From Your Coaching Appointment

      Initial coaching appointments typically last an hour. At the first appointment, your academic coach assesses your needs and makes recommendations. Your coach may recommend follow-up appointments, referrals to academic support services and suggest ways to develop effective learning strategies or time management skills. If follow-up sessions are needed, your coach will monitor your progress and work with you to create and develop success strategies. 

      In-Person Tutoring

      Schedule an In-Person Tutoring Appointment

      The Academic Success Center (ASC) offers tutoring to Middlesex campus students at no additional cost throughout the fall and spring semesters. All tutoring appointments last 45 minutes, and each student may schedule one tutoring appointment per subject per day. Back-to-back/multiple appointments scheduled on the same day for the same class cannot be accommodated.

      Although walk-ins are welcome, we suggest that you schedule an appointment ahead of time to be certain a tutor is available.

      Meet our tutors: View video bios for our tutors on YouTube.

      Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

      Online Tutoring

      Schedule an Online Tutoring Appointment

       We use Microsoft Teams, which is part of Office 365, for online tutoring. If you need assistance or are having difficulty accessing the Online ASC, please email Lisa Knapp-Wilson at lisa.knappwilson@ctstate.edu or call the Academic Success Center at 860-343-5770.

      All tutoring appointments last 45 minutes, and each student may schedule one tutoring appointment per subject per day. Back-to-back/multiple appointments scheduled on the same day for the same class cannot be accommodated.

      You have two options to access tutoring:

       Drop-in Tutoring  -or-  Schedule an Appointment 

      *Cancellations must be made at least twenty-four hours before the appointment. You can cancel your appointment from your Microsoft Teams calendar or by clicking “Manage Booking” in your appointment confirmation email. 

      Meet our tutors: View video bios for our tutors on YouTube.

      Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

      Submit a Paper for Review

      Submit a Paper Online

      If you would like to submit an essay or paper for a tutor to review and provide comments on, you may do so here. You will receive a confirmation email when your paper has been successfully submitted, and a tutor will respond to your request or send back your paper with suggestions within 48 hours, or 72 hours if on a weekend. Be sure to allow ample time before your due date for this process.

      Tutors will not rewrite, edit, or correct your writing submission. Instead, they will point out areas where you can improve your writing and offer recommendations and links to resources that will help you revise it. 

      Use of an AI Generator such as ChatGPT is explicitly prohibited unless otherwise noted by the instructor. The information derived from these tools is based on previously published materials. Therefore, using these tools constitutes plagiarism. By submitting assignments to the Academic Success Center (ASC), you are attesting that the work submitted is your own. The ASC reserves the right to refuse to review any suspected AI-generated papers. 

      If you experience a technical problem when submitting your essay, please email Lisa Knapp-Wilson at lisa.knappwilson@ctstate.edu (Monday-Friday, 8 a.m.-5 p.m.).

      Workshops

      The ASC is happy to present weekly virtual workshops designed to help you achieve your academic success.

      Each workshop is 30-60 minutes long. When it's time for the workshop, click on the title to join. All workshops will take place in MS Teams. We look forward to seeing you!

      ASC Policies and Best Practices

      All students utilizing the services of the ASC agree to abide by these policies and agree to the consequences of policy violations.

      • Cancelations: To cancel an appointment, please email Lisa Knapp-Wilson at lknapp-wilson@mxcc.edu or cancel via your Bookings confirmation email. Students are advised to cancel within 24 hours of their appointment’s scheduled start time. However, the ASC recognizes that sometimes advanced notice is not possible. Appointments canceled within three hours of the appointment’s scheduled start time (or within 15 minutes after the appointment has already started) are considered late cancellations. In the event the student attempts to contact the ASC to cancel an appointment outside the ASC’s operating hours (or the ASC supervisor or other staff member is unavailable to cancel the appointment at the specified time), students are advised to leave a message on the ASC’s voice-mail system, 860-343- 5770. Students will not be unfairly penalized for unsuccessful cancellation attempts that may result due to internal communication errors or staffing discrepancies.
      • No Shows: Students with tutoring appointments have fifteen minutes to arrive for their intended appointment. If you do not arrive within 15 minutes of your appointment’s scheduled start time, you will be considered a no-show. Tutors aren't obligated to meet with a student who arrives more than 15 minutes late for their appointment, but they may still choose to do so at their discretion.

      All no-show and late-cancellation occurrences are reported through the Academic Success Center’s appointment scheduling and data-keeping system. The following outlines permissible actions when multiple no-show and/or late cancelations occur:

      1. A combination of three no-shows and/or late cancelations within a semester or term period will result in a warning email from the director or assistant director of the ASC. This email can only be sent to the student’s college email account and cannot be emailed to personal email addresses, even if that email address is on file with the ASC.
      2. Any additional no-shows and/or late cancellations will result in a temporary suspension of appointment-making privileges until the student meets with the director to clarify the policy. Appointment-making privileges will be restored at the conclusion of the meeting/conversation to clarify the policy.
      3. Any subsequent no-show and/or late cancellations may result in a permanent revocation of appointment-making privileges. Affected students may still utilize drop-in tutoring (subsequent to tutor availability). Appointment-making privileges will be restored at the beginning of the following semester/term.

      Academic Center for Excellence at Naugatuck Valley

      The Academic Center for Excellence (ACE) is dedicated to helping all Naugatuck Valley students succeed through in-person and online tutoring, technology and study spaces. Students who visit the ACE are more likely to reach their academic goals. The ACE is your free on-campus resource providing a number of services to help you, including:

      • math lab 
      • writing center 
      • ESL tutoring 
      • computers 
      • drop-in homework help 
      • make-up testing location 
      • tip sheets on college survival skills 
      • study area 
      • meeting space 
      • academic skills workshops 
      • e-Tutoring 
      • modified supplemental instruction classrooms (M-SI space)
      • ask tutors questions

      Location: Waterbury: Ekstrom Hall, Room E500, Danbury: D-201
      Phone:
      203-596-8729
      Waterbury: 203-575-8073
      Danbury: 203-437-9699
      Email: robert.sheftel@ctstate.edu
      ACE YouTube channel

      Hours
      Monday: 9 a.m.–5 p.m.
      Tuesday: 9 a.m.-7 pm.
      Wednesday and Thursday: 10 a.m.-7 p.m.
      Friday: 10 a.m.-2 p.m. (limited services available)
      Saturday: 10 a.m.-2 p.m.

      Services We Offer

      Writing Center

      The Writing Center at Naugatuck Valley is a place where all students can access academic support services.

      What We Can Do For You

      • help you understand new assignments 
      • work with you to clarify and organize your ideas
      • read drafts of your work and offer suggestions for revision
      • help you expand and develop your papers 
      • assist you with matters of style and correctness and explain specific rules of usage 
      • answer your questions about research and documenting sources 
      • teach you new strategies for writing and develop your confidence as a writer

      What We Can't Do For You

      • write or revise your paper
      • find all of the errors in your work
      • guarantee or estimate the grade you'll receive
      • comment on your instructor's grade
      • assist you with take-home exams or final portfolios

      We are writing consultants, not proofreaders, editors, ghostwriters or graders of your paper.

      Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

      Math Lab

      The Math Lab offers a convenient environment for you to work on your math homework and projects. A collection of textbooks and calculators are available for you to use while you are working in the Lab and professional and peer tutors are available to assist you through the process of problem solving.

      We Offer: 

      • Individual Tutorial Assistance
        Tutoring is available whenever the Math Lab is open. No need to make an appointment: you'll find a team of peer and professional tutors on duty to assist you. Drop by for help or come work on your homework in an area where you can ask questions and receive assistance when you need it.
      • Computer Access
        The computers in the Math Center are equipped with all of the necessary tools for you to work on math projects including interactive computer tutorials for some classes. The Math Lab also offers access to MyMathLab tutorial software. MyMathLab is a comprehensive software system designed to help you with basic mathematics through calculus and statistics with internet-based assignments and tests. Internet and word processing applications are also available.
      • Informational Tours
        Arrange for a tour of the math lab through the Academic Center for Excellence.

      Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

      Academic Success at Northwestern

      Tutoring is available on the Northwestern campus in person and virtually.

      Location: Founders Hall, Room 307
      Phone:
      860-738-6351
      Email: laura.mccarthy@ctstate.edu

      Services We Offer

      In-Person Tutoring

      Walk-ins are welcome, and no appointment is necessary.

      Virtual Tutoring

      To meet with a tutor virtually, you must make an appointment.

      Tutoring appointments take place over Microsoft Teams or email. If you are having trouble making an appointment or using Teams, please contact Laura McCarthy at laura.mccarthy@ctstate.edu, for assistance.

      We offer on-ground, and online targeted tutoring to gateway courses. On-ground tutoring will take place as conditions on the ground allow. As these plans develop, we will contact students in a specific course to promote this option.

      Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

      The Tutoring Center at Norwalk

      The Tutoring Center offers free subject tutoring, writing tutoring, basic computer skills tutoring and academic skills coaching for current students. You can also borrow a calculator at the Tutoring Center (W110) and reserve a study room in the Learning Commons (W117).

      Click here to learn how to make an appointment online. You may also call us or stop by W110 to schedule an appointment. Appointments are available both in-person and online. Drop-in tutoring hours (no appointment required) are available for some subjects.

      Location: West Campus, Room W110
      Phone:
      203-857-7205
      Email: tutoringcenter@norwalk.edu

      Hours
      Monday-Thursday:
      9:30 a.m.-7 p.m.
      Friday: 9:30 a.m.-2:30 p.m.

      Services We Offer

      Tutoring

      Subject tutoring is tutoring for content in a specific CT State class. For example, you may meet with a math tutor for your college algebra class, a science tutor for your anatomy and physiology class or an accounting tutor for your financial accounting class.

      If subject tutoring is not available for the class you selected, consider checking another campus or meeting with an academic skills coach to review your studying methods.

      Writing tutoring is available in the Writing Center, which is area in the Norwalk Tutoring Center where students can get help with any CT State writing assignment, scholarship essays, and transfer essays. Writing tutors can help you with understanding your writing assignment, brainstorming/outlining, drafting, and revision.

      Some of our writing tutors are ESL specialists who have extensive experience working with English language learners.

      Basic computer skills tutoring is available for students who would like to improve their technology skills. Tutors can assist students with using Blackboard, myCTstate, file management, and other basic computer skills.

      PASS (Peer Academic Support Services) tutoring is a special tutoring opportunity for select course sections. The PASS tutor is embedded in the class, meaning they are assigned to attend class each week. Students can receive help from the PASS tutor during class time and/or by appointment at the Tutoring or Writing Center.

      Academic Skills Coaching

      Academic skills coaching can help you develop and improve the study, organizational and life skills that contribute to your overall academic success. You can choose to meet with a coach once or maintain a partnership that spans several appointments or semesters. The goal is to help you build skills and adapt to meet the challenges each semester will bring. Academic skills coaching is free and is available in person and online.

      Our academic coaches can help you with: 

      • note taking
      • organization (digital and paper)
      • presentation skills
      • study strategies
      • test taking
      • textbook reading
      • time management
      • and more!

      If you’re not sure what you need help with exactly but would like to talk with someone about your progress and how you’re approaching your class(es), meet with a coach for a general consultation.

      Submit a Paper for Review

      Students may submit essays and written assignments for a tutor to review and provide feedback. Tutors will not rewrite, edit or fix your paper for you. They can help you locate issues within your essay and provide guides, links, questions and examples that will help you revise your work yourself and become a better writer.

      Students are allowed up to 3 submissions per assignment.

      Study Spaces

      You may reserve a study room in the Learning Commons (W 117) to study alone or with a group.

      Types of Tutors

      Faculty Tutors are current faculty members who, in addition to teaching, volunteer at the Tutoring Center.

      Professional Tutors are tutors who have degrees in and/or have worked in the fields in which they tutor.

      ESL Specialists are professional tutors who have substantial current or prior experience teaching ESOL classes to adult English language learners

      Peer (Student) Tutors are current students who have been identified by instructors as students who excelled in the subject area they tutor. They also have strong communication skills and have completed new tutor training, so they understand tutoring techniques and practices. 

      PASS Tutors are student tutors who, in addition to holding tutoring appointments in the Tutoring or Writing Center, attend class or lab and assist students with practicing course concepts in the classroom.

      Work at the Norwalk Tutoring Center

      CRLA International Tutor Training Program Certification

      Gain transferrable skills and experience that will look great on your resume! Our tutor training program is certified by the College Reading and Learning Association (CRLA). Training is required for all new hires.

      Use the applications below to apply for a student tutor or student office assistant position. We do most of our hiring toward the end of the semester for the upcoming semester.

      Note the positions below are for current students only.

      Student Tutors

      Description:

      • Work with students individually or in groups
      • Help clarify course concepts and model good learning strategies
      • Manage session attendance

      Requirements:

      • Earn a B or better in the course or higher-level course in the discipline
      • Have an overall GPA of 3.00 or above
      • Be recommended by an CT State instructor in the relevant discipline
      • Attend mandatory new tutor training
      • Be qualified to tutor College Algebra or higher (math tutors only)
      • Be approachable, courteous, and responsible
      • Have an ease in relating to people from different backgrounds and with different abilities
      Student Office Assistants

      Description:

      • Greet visitors and make appointments
      • Manage visitor sign-ins
      • Run reports and monitor tutoring attendance
      • Work on special projects as assigned

      Requirements:

      • Have a Federal Work Study award (preferred)
      • Be in good academic standing
      • Attend mandatory training
      • Be approachable, courteous, and responsible
      • Excellent technical, problem-solving, and customer service skills
      • Proactive with good leadership ability

      The Learning Center at Quinebaug Valley

      The Learning Center provides free academic support to Quinebaug Valley students taking classes on either the Danielson campus or at the Willimantic Center.

      Location: Room C232
      Phone:
      860-932-4051
      Email: erica.michalski@ctstate.edu

      Hours
      Monday and Wednesday: 9 a.m.-6:30 p.m.
      Tuesday: 9 a.m.-5 p.m.
      Thursday:
      9 a.m.-6:30 p.m.
      Friday: 9 a.m.-2 p.m.

      Services We Offer

      In-Person Tutoring

      We encourage all students to meet with our tutors whenever they need a helping hand. A few sessions with a tutor can help you stay comfortable with your coursework and keep you on track with your academic goals.

       Schedule an In-Person Tutoring Appointment:

      • Online: Click on the appropriate link (DANIELSON or WILLIMANTIC) and then select the class you need help with. When you’ve finished, check your email for a confirmation message from us.
      • By Phone: Call us at 860-932-4051 to talk to a member of our staff or leave a brief message with a name and number so that we can return your call as soon as possible.
      • Drop-In: Come to room C232 on the Danielson campus. You can schedule a future appointment in person or (if there are available tutors) jump into a session immediately. 

      Prepare for Your Tutoring Appointment

      Online Tutoring

      Schedule an Online Tutoring Appointment

      We encourage all students to meet with our tutors whenever they need a helping hand. A few sessions with a tutor can help you stay comfortable with your coursework and keep you on track with your academic goals. 

       Schedule an Online Tutoring Appointment:

      • Online: Click here to schedule your online tutoring appointment and then select the class you need help with.
      • By Phone: Call us at 860-932-4051 to talk to a member of our staff, or leave a brief message with a name and number so that we can return your call as soon as possible.
      • Drop-In: Come to room C232 on the Danielson campus. You can schedule a future appointment in person or (if there are available tutors) jump into a session immediately. 

      Prepare for Your Tutoring Appointment

      Testing in the Learning Center

      The Learning Center administers assessment testing for English, math and ESOL (English for Students of Other Languages), as needed. Information about the various assessment tests can be provided by our Guided Pathways advising team

      The Learning Center also provides proctored testing for Quinebaug Valley students including CLEP and CBE.

      CLEP testing is provided through an outside service and is fee-based. CLEP provides transferable college credit if completed with a passing score. Appointments are required. Please call 860-932-4051 to schedule an appointment.

      Credit By Exam (CBE) tests are Quinebaug Valley-provided tests that can be taken to gain college credit at CT State. CBE’s provide CT State credit only; CBE credits do not transfer, and the CBE does not affect the student’s GPA. Students must be currently registered in at least one credit class at CT State Quinebaug Valley and have the permission of the faculty member in charge of the subject area. The student will need to pay a $15 fee to take a CBE.

      All testing requires a photo ID to be shown upon arrival. Students who do not have a photo ID with them will not be permitted to test until a valid photo ID is produced.

      Please call 860-932-4051 for more information regarding CLEPs and CBEs.

      Complete information on testing is available in the Learning Center.

      The Mindfulness Room

      The Mindfulness Room is a serene and tranquil space designed to promote mindfulness and well-being.  With its soft lighting, comfortable seating and calming decor, it provides a perfect escape from the hustle and bustle of everyday life. Whether you’re looking to relax and unwind, meditate or simply take a moment to breathe, the mindfulness room is the perfect place to do so.  Please stop by the Learning Center desk or click on the link below to reserve a time.

      Tutoring and Academic Success Centers at Three Rivers

      The Tutoring and Academic Success Center (TASC) is a collaborative team of faculty, staff, and students providing a learner-centered environment that facilitates improved performance and persistence for all students.

      Along with responsive, accessible, and supportive tutoring for all levels of learners, we:

      • sponsor many types of academic support including one-on-one, group and in-class tutoring
      • provide course-specific presentations on research and writing
      • support faculty by providing additional resources in and out of the classroom

      Location: C-Wing Corridor, Room C-113
      Phone: 860-215-9082
      Email: TASC@trcc.commnet.edu or 
      TRWritingCenter@ctstate.edu

      Hours
      Monday:
      9 a.m.– 8 p.m.
      Tuesday: 9 a.m.– 8 p.m.
      Wednesday: 9 a.m.– 8 p.m.
      Thursday: 9 a.m.-7 p.m.
      Friday: 9 a.m.-4 p.m.

      Services We Offer

      Tutoring

      TASC provides free tutoring services across the curriculum in most subjects:

      • Math (all levels)
      • Science (physics, biological sciences, chemistry)
      • Social sciences and humanities (history, psychology, English, etc.)
      • Computer applications (availability varies)
      • Writing for all subjects

      If you need assistance in another subject area, ask a staff member. 

      TASC tutors can help with course content, homework problems, test preparation and writing papers. We offer both in-person and virtual appointments via videoconferencing.

      Submit a Paper/Assignment for Review
      TASC offers an e-mail paper review service for any writing in any course; we can also review other documents like cover letters and transfer essays. To submit a paper, send a copy of your draft as a file attachment to TRWritingCenter@trcc.commnet.edu  Include the information relevant to your submission
      • Your full name
      • Your BANNER I.D. number
      • Your instructor’s name
      • The name and number of the course for which you are submitting the paper
      • A brief description of the assignment, including any grading criteria that are available; what were you asked to do?
      • Any specific concerns you have about the paper
      • A copy of your draft, either cut and pasted into the body of the e-mail or attached as a .pdf, .docx, doc, .odt, .txt, or .rtf file. (We will not log in to an account to view text shared from cloud storage)

      TASC Policies and Best Practices

      • Students may book two tutoring appointments per week for each course they are enrolled in. Additional appointments may be booked if space is available. 
      • Appointments should not be made back-to-back for the same subject. 
      • Cancellations must be made 24 hours prior to the appointment. You may cancel or reschedule your appointment by calling our scheduling desk at 860-215-9082 or sending an email to TASC@trcc.commnet.edu  
      • Tutoring is not generally available for tests or exams without written permission from the instructor. 
      • TASC staff members may cancel bookings that do not adhere to these policies. 

        Academic Success and Tutoring Center at Tunxis

        The Academic Success and Tutoring Center fosters student success by providing support services designed to help you develop your learning and academic skills, as well as enhance your understanding of college demands.

        Location: Room 6-109
        Phone:
        860-773-1530
        Email: tx-asc@ctstate.edu

        Hours
        Monday–Friday: 9 a.m.-5 p.m.

        Services We Offer

        Tutoring

        The Academic Success and Tutoring Center offers free individual, group, appointment-based and drop-in tutoring. Our trained peer and professional tutors specialize in tutoring math, science, English, ESL and many other subjects.

        • One-on-one tutoring appointments are 45 minutes long and can be scheduled up to two weeks in advance.
        • Students can schedule up to three tutoring appointments per class per week.
        • Need more? Walk-in sessions are offered on a first-come, first-served basis and are subject to tutor availability. Check with the front desk staff for information. 

        Students may schedule a tutoring appointment in one of the following ways:

        *Messages to the Virtual Academic Success and Tutoring Center may not receive an immediate response, as staff may be busy helping other students. 

        Learn How to Schedule, Attend or Cancel a Tutoring Appointment Prepare for Your Tutoring Appointment

        Algebra Lab

        *The Algebra Lab is closed during the summer.

        On-Campus Lab Hours in Room 3-301

        Monday and Tuesday: 9 a.m.–8:30 p.m.
        Wednesday and Thursday: 9 a.m.–6:30 p.m.
        Friday: 10 a.m.–2 p.m.

        Virtual Lab Hours

        Monday and Tuesday: 9 a.m.–8:30 p.m.
        Wednesday and Thursday: 9 a.m.–6:30 p.m.
        Friday and Saturday: 10 a.m.–2 p.m. 

        Math anxiety got you down? Need somewhere you can work on math homework and ask questions? Come to the Algebra Lab, currently operating virtually in Teams and in room 3-302. Please note that messages sent in Teams to the Virtual Algebra Lab may not get an immediate response, as staff may be busy with other students.

        Open to Tunxis Students in the Following Courses:

        • MATH0988 Elementary Algebra Intensive
        • MATH0989 Elementary Algebra Foundations
        • MATH1010 Intermediate Algebra
        • MATH1011 Applied Algebra with Modeling
        • MATH1100 Quantitative Reasoning
        • MATH1200 Statistics I
        • MATH1600 College Algebra 

        In the Algebra Lab You Can:

        • Work on homework independently
        • Meet with study groups or fellow classmates
        • Ask the Algebra Lab tutor quick questions
        • Use MyMathLab software 

        Interested in Using the Algebra Lab?

        • No advance sign up required
        • Drop in the Algebra Lab any time during the listed hours and stay as long as you’d like

        For questions, contact Agata Smiarowski, Algebra Lab Coordinator, at agata.smiarowski@ctstate.edu.

        English Lab

        *The English Lab is closed during the summer.

        On-Campus Lab Hours in Room 3-301

        Monday and Tuesday: 9 a.m.–8:30 p.m.
        Wednesday and Thursday: 9 a.m.–6:30 p.m.
        Friday: 10 a.m.–2 p.m. 

        Virtual Lab Hours

        Monday and Tuesday: 9 a.m.–8:30 p.m.
        Wednesday and Thursday: 9 a.m.–6:30 p.m.
        Friday and Saturday: 10 a.m.–2 p.m.

        The above hours are subject to change at any time. 


        English Lab staff can help you improve your reading and writing skills. Our trained tutors provide support in understanding assignment requirements, reviewing writing concepts, comprehending and interpreting readings, brainstorming and writing and revising essays. 

        The English Lab is currently operating virtually in Teams and is free to use and does not require an appointment. Any questions, email the English Lab Coordinator, Ryan Buda, at rbuda@tunxis.edu.

        Open to Tunxis Students in the Following Courses:

        • ENG0960 Introduction to College English
        • ENG0930 Introduction to College Reading & Writing
        • ENG1010 Composition
        • ENG1030 Composition II
        • ESOL1402 Integrated Skills IV
        • ESOL1502 Integrated Skills V
        • CCS1001 College and Career Success

        In the English Lab

        • Work on homework independently
        • Meet with study groups or fellow classmates
        • Ask the English Lab tutor quick questions
        • Use Microsoft Word

        Interested in Using the English Lab?

        • No advance sign-up required
        • Drop in the English Lab any time during the listed hours and stay as long or as you’d like

        Messages sent in Teams to the Virtual English Lab may not get an immediate response, as staff may be busy with other students.

        The Virtual English Lab utilizes Microsoft Teams (log in with your NetID). 

        For more information regarding the English Lab contact Ryan Buda, the English Lab Coordinator, at 860-773-1915 or rbuda@tunxis.edu.

        Submit a Paper for Review

        You may submit a paper or assignment for review by a tutor at the Academci Success and Tutoring Center. Learn more by watching our introduction video.