Welcome to CT State Tutoring and Academic Support Services. Our mission is to help you become a more active and independent learner.
Centers on each campus provide free academic support services both in-person and online. These services vary from campus to campus. Services may include content/subject tutoring, writing tutoring, academic coaching, study labs and more.
Why is Tutoring Helpful?
Participating in tutoring is an active study strategy that allows you to work with someone who is knowledgeable about your class material in a one-on-one or group setting. Tutoring is effective because you get to work through challenging concepts and check your learning as you go.
Services by Campus
- Intro
- Asnuntuck
- Capital
- Gateway
- Housatonic
- Manchester
- Middlesex
- Naugatuck Valley
- Northwestern
- Norwalk
- Quinebaug Valley
- Three Rivers
- Tunxis
Tutoring and academic support services are available to current CT State students at any campus. If possible, we recommend that you access these services at the campus where your class is held or at your home campus. Choose your campus from the list below for more specific details about the tutoring resources available to you in person or online.
The Academic Tutoring Center at Asnuntuck
The Academic Tutoring Center (ATC) works with students to promote academic success and enhance learning and retention by offering free subject-specific tutoring, writing center tutoring, college study skills support and general technology assistance. Whether you need help understanding an assignment, developing an essay draft or understanding a tough course concept, the ATC is here to help you achieve academic success.
Location: Room 119 (inside the library)
Phone: 860-253-3169
Email: as-tutors@ctstate.edu
Hours
Monday-Thursday: 9 a.m.-7 p.m.
Friday-Saturday: 9 a.m.-2 p.m.
Please see instructions for accessing tutoring and submitting papers/assignments below.
Services We Offer
ATC Tutors work with students in the following areas:
- Math (all courses)
- English (all courses)
- Writing, Public Speaking & Presentations
- Sciences (BIO, CHEM, PHYS)
- Accounting
- Computers and Information Systems (CSA)
- Spanish
- Reading, Note-Taking & Organization
- Study Skills & Test Prep
- Time Management
Need help in another area? Just ask us! We’ve got an amazing team of tutors who will work hard to find you the help you need.
Scheduling a Tutoring Appointment
You can self-schedule tutoring appointments online, by phone, email or by walk-in.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Attending a Tutoring Appointment
If you are scheduled for an on-campus appointment, meet your tutor in Room 119 at the scheduled time. If you selected an online appointment, log in to TracCloud to access the online meeting link. Tutoring appointments last a maximum of 45 minutes. If you need more assistance after the time is up, you can schedule a follow-up appointment.
Canceling a Tutoring Appointment
If you know you will miss your tutoring appointment, please cancel it ahead of time, as this will allow another student to benefit from that time slot. If you made your appointment online, you can cancel by logging in to TracCloud, selecting the upcoming appointment you wish to cancel, and clicking on the “X” in the corner of the appointment box. Alternatively, you can please contact the center at as-tutors@ctstate.edu or 860-253-3164 to cancel.
To receive feedback from a writing tutor on a written assignment, please send an email to as-writingtutor@ctstate.edu from your student CT State email account with the following information:
- Your full name and student ID #
- Course
- Instructor’s name
- Paper due date
- Areas you’d like the tutor to focus on (thesis, idea development, use of research, grammar, MLA, APA, )
Please attach both your paper and the assignment instructions as a .docx file.
Papers will be reviewed by tutors Monday-Friday during our tutoring schedule. A tutor will respond to your request and return your paper with suggestions within 48 hours or 72 hours if on a weekend. Be sure to allow ample time before your due date for this process.
Tutors will not rewrite, edit, or correct your writing submission. Tutors will point to areas where you can improve your writing and offer recommendations as well as links to helpful resources.
The use of an AI Generator such as ChatGPT is prohibited unless otherwise noted by the instructor. The Academic Tutoring Center reserves the right to refuse to review any suspected AI-generated papers.
ATC Policies and Best Practices
The following policies and best practices allow the ATC to best serve all students. Exceptions to the policies below are at the discretion of the ATC staff and the availability of time and resources.
- Students are allowed one tutoring appointment per assignment per week.
- Students should not schedule two consecutive appointments for tutoring unless approved by an ATC staff member.
- A pattern of no-shows and/or late cancellations may result in a temporary suspension of appointment-making privileges until the student can meet with the ATC director.
- Tutors may not assist a student with a quiz or test under any circumstance.
- Tutors reserve the right to reschedule an appointment if the student is too distracted or unprepared.
- Students are encouraged to schedule one appointment at a time. However, recurring weekly tutoring appointments may be scheduled at the tutor’s recommendation.
The Academic Success Center at Capital
No matter where you are in your academic journey, the Academic Success Center (ASC) can provide the support you need to reach your academic goals. Our friendly and knowledgeable tutors will nurture your enthusiasm for learning while helping you develop your skills and confidence.
Location: Rooms 408, 409 and 412 (Fourth floor)
Phone: 860-906-5200
Email: CA-ASC@ctstate.edu
Hours
Monday-Thursday: 9 a.m. – 7:30 p.m.
Friday: 9 a.m. - 2 p.m.
Saturday: 9 a.m. - 1:30 p.m.
Services We Offer
In addition to providing free, content-specific help, all tutors are prepared to share effective study strategies and approaches to studying and learning with you.
Tutoring is available in the following areas:
- Anthropology
- Art Appreciation
- Biology
- CNA
- Chemistry
- College and Career Success
- Computer Programming and Technology
- Criminal Justice
- Dosage Calculations for Nursing
- Economics
- English
- ESOL
- Finance
- Fundamentals of Music
- History
- Introduction to Human Services
- Marketing
- Math (all levels)
- Medical Assisting
- Music
- Nursing
- Philosophy
- Political Science
- Psychology
- Sociology
- Spanish
- Statistics
- Writing (for all subjects)
Individual tutoring appointments are available in person and online via Teams.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Drop-in Tutoring is available for math and writing, Monday-Thursday, 3:30-5:30 p.m.
During these hours, students may:
- ask for help with math homework or math concepts
- seek guidance from a writing tutor at any stage in the writing process, from brainstorming to final draft
- work independently until assistance from a tutor is needed
- work collaboratively with other students
Drop-in tutors will assist multiple students and may not be able to provide extended help to any one student during these sessions. If more in-depth support is needed, students may be asked to schedule an individual appointment.
Computer tutors are available to answer your technology questions in the ASC computer lab (Room 408) Monday–Thursday, 10 a.m.–5:30 p.m. No appointment is necessary during this time. You may also make a one-hour individual appointment with a computer tutor for technology support. To make an appointment, call 860-906-5200 or email us at CA-ASC@ctstate.edu.
In the lab, tutors will answer your questions about how to navigate and access:
- Blackboard
- College email
- Office 365/One Drive
- Microsoft Teams
- myCTState
- Pearson MyLab and other digital platforms
All other technology questions are welcome.
The ASC Academic Coach meets with students one-on-one to discuss organization, goal setting, reading comprehension, note-taking, combating procrastination, exam preparation and managing test anxiety.
- Students can make up to two 45-minute appointments per week, per subject.
- Additional tutoring time may be approved by the director, if appropriate and depending on availability.
- Appointments may be made up to two weeks in advance.
- Students should not schedule two back-to-back appointments for the same subject.
- A pattern of no-shows may result in temporary suspension of tutoring privileges.
- Tutors may not assist with a quiz or exam.
- The role of the tutor is to guide and support students' learning. not to complete their assignments or do the work for them. Students are responsible for coming to tutoring sessions prepared to ask questions, participate actively, and apply what they learn during the session to their own work.
The Center for Educational Services at Gateway
The Center for Educational Services (CES) provides academic support in the form of tutoring, distance proctoring for online and paper-based exams from other institutions and a staffed computer lab.
Services We Offer
Students who are registered for classes may request tutorial assistance. Tutoring offered by the CES is free of charge and students can make more than one appointment weekly. Appointments are 30 minutes long, but if more time is required, students can book back-to-back appointments.
Tutoring is available online and in person. Most tutoring is offered in groups and appointments are preferred; walk-ins can see the next available tutor. Groups are no more than 5 students in size. Drop-in tutoring is also available; modality and schedule vary by semester. Drop-in tutoring is available without an appointment for Math 0988, 0989, 0902,1001,1003,1100 and 1200, as well as English 0910, 0930 and 0960.
English ENG 0910, 0930, 0960 Tutoring
For developmental English (ENG 0910, 0930 and 0960) no appointment is needed. However, to ensure a spot for online tutoring you should make an appointment online. To reserve a spot for virtual tutoring click on the tutor’s name that will be doing the online session. This will take you to the MS Bookings calendar where you can select the preferred date and time of your appointment.
Math 0988, 0989, 1001, 1003, 0901, 0902 AND 1200 Tutoring
For developmental math (0988, 0989, 1001, 1003, 0901, 0902 and 1200) no appointment is needed. All appointments are in room S205.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Email: GW-WritingCenter@ctstate.edu
Phone: 203-285-2245
The Writing Center is here to help with all types of academic papers (essays, research, speeches, argumentative, persuasive, compare/contrast, analytical etc.). Any student who is eligible to take Eng. 099/101 can use the Writing Center.
During one-hour appointments, tutors help you identify, prioritize and address the issues of your assignment. They can help you narrow a topic, find a focus, organize your ideas, develop content and improve style and correctness. Tutors can also clarify APA and MLA formatting guidelines for embedding and citing sources. Each appointment is customized to meet your individual needs and introduces rewriting and editing skills that you can practice independently.
Sign Up to Work With a Writing Center Tutor
To sign up you will need your name, phone number, email, student ID #, class (ex. Eng. 101) and professor’s name.
Your tutor will send you an invitation for either a WebEx or Teams video conference at your scheduled time.
NOTE: These are live appointments with a tutor, and due to the limited number of tutoring hours available, a missed appointment cannot be made up. To cancel, please contact us at 203-285-2245 or GW-WritingCenter@ctstate.edu.
The CES now provides distance proctoring for online and paper-based exams from other institutions. Exams are by appointment only and must be scheduled and completed within our normal proctoring hours. Proctoring Services are provided at $35.
To schedule an appointment please contact Natasha Jackson at natasha.jackson@ctstate.edu or 203-285-2218.
Our computer lab is open to students five days a week. A lab assistant is available to help you access your college email and navigate MyCTState, Blackboard and ALEKS. A lab assistant can also provide a limited tutorial for MS Teams, Bookings and Word. You may use the computer lab to complete assignments. Please visit or call the CES to determine the lab assistant’s schedule.
Location: Room S205 (Second floor of the South Building)
Phone: 203-285-2519 or 203-285-2217
Email: gw-tutoring@gwcc.commnet.edu
Hours
Monday–Thursday: 8 a.m.–8 p.m.
Friday: 8 a.m.– 4:00 p.m.
The Writing Center
On-Campus/In-Person Tutoring Schedule
Room S212
Monday: 9 a.m.–3 p.m.
Tuesday: 10 a.m.–3 p.m.
Wednesday: 9 a.m.–3 p.m.
Thursday: 10 a.m.–4 p.m.
Virtual Tutoring Appointments
Via WebEx or Teams
Tuesday: 4–8 p.m.
Wednesday: 10 a.m.–8 p.m.
Thursday: 4–8 p.m.
Friday: 9 a.m.-3 p.m.
Saturday: 9 a.m.-1 p.m.
The Academic Support Center at Housatonic
The Academic Support Center (ASC) at Housatonic offering free tutoring for all CT State students including writing tutoring for all courses, subject tutoring for most courses (see below for more), and help with Blackboard and basic computer skills. For the fastest assistance, please visit us in person or give us a call at 203-332-5019.
ASC Policies and Procedures
- Students may schedule their own appointments through TracCloud at https://ctstate.traccloud.com. Self-scheduled appointments are limited to 1 per subject per week.
- Students may request additional appointments by contacting the ASC on the day of the requested additional appointment. For example, a student who had an appointment for math on a Monday may contact the ASC on Tuesday, Wednesday, Thursday, and Friday, to request additional appointments if available.
- Drop-in tutoring and workshops do not count against the appointment scheduling limits.
- Tutoring appointments are mostly 45 minutes but may also be 30 minutes or 60 minutes depending on tutor schedules. · Students may cancel or reschedule appointments on TracCloud at https://ctstate.traccloud.com or by contacting the ASC. Cancellation within 24 hours is appreciated.
- An appointment will be considered a “No show” if the student has not arrived in-person or online more than 10 minutes after the start time of the appointment. Students may contact the ASC to let the center know they will be late and hold the appointment time. If not contacted, the ASC will consider the appointment a “no show” and the tutor may be reassigned to assist another student as needed.
- More than 3 no shows may result in a student not being able to schedule appointments. The student will need to meet with the ASC Director to discuss and have scheduling privileges reinstated.
Location: Lafayette Hall, Room B152
Phone: 203-332-5019
Email: HC-TutoringCenter@ctstate.edu
Office Hours
Fall and Spring Semesters
Monday-Thursday: 9 a.m.-7 p.m.
Friday: 9 a.m.-4 p.m.
Winter and Summer Sessions
Monday-Friday: 9 a.m.-5 p.m.
Services We Offer
Location: Lafayette Hall, Rooms B146 and B151
Phone: 203-332-8585
The Center for Academic Progress provides tutoring, in-class support, and more for math and English. CAP is staffed by Instructional Support Specialists with over 20 years of combined experience providing intensive support to students demonstrating the greatest needs. CAP’s Specialists also collaborate with faculty to provide in-class support.
Location: Lafayette Hall, Room B152
Phone: 203-332-5019
The STEAM Center of Excellence provides content tutoring for science (biology, chemistry, A&P), technology, engineering, arts and math (all levels including statistics) as well as business, accounting, ESL, computer science and foreign languages (Spanish, Arabic, French). Subject availability varies by semester. The center also includes scientific models for human anatomy and chemistry, TI-84 calculators, laptops and textbooks.
STEAM Center tutoring is available online or in person. Most tutoring is one-on-one, and appointments are preferred; walk-ins can see the next available tutor. Group tutoring and workshops are available on campus and online. Drop-in tutoring is also available; modality and schedule vary by semester.
Location: Lafayette B152, B155
The Writing Center cultivates an environment that encourages participation in the educational process, guiding students on their journey to become better writers and students. Our mission is to help students find their voices, achieve their goals, and to make our entire Housatonic community stronger. Our tutors, made up of students, faculty, and staff, are trained to help students with writing assignments across all subject areas, including scholarship and transfer applications. We work patiently with students in a nonjudgmental way to empower them and help them gain confidence as independent writers.
The Writing Center offers tutoring in-person and online.You will be able to talk with your tutor and go over your assignment.
The Writing Center also offers tutoring by email. Students may submit an essay or piece of writing. Students may submit each assignment online up to 2 times. Tutors may recommend a tutoring appointment instead of online feedback.
The ASC hires student and professional tutors. Student tutors must be enrolled in at least 6 credits at CT State and have demonstrated success in the courses/subjects to be tutored. To apply or find out more, visit the ASC or email us at HC-TutoringCenter@ctstate.edu. Professional tutors can apply or find out more at the link below.
The Academic Support Center at Manchester
Learning new subject matter in college classes can be challenging, and sometimes you may need assistance. Tutors in the Academic Support Center equip students with the right strategies needed to improve skills in writing, critical thinking, studying, mathematics and course content.
The Academic Support Center offers free tutoring to students enrolled at CT State Manchester. Tutors are generally available in the following areas:
- Accounting
- Biology
- Chemistry
- Computers
- Economics
- English/ESOL/Writing (all subjects)
- Mathematics (all areas)
- Physics
- Psychology
Tutoring in other subjects is also available if tutors are available.
Individual Tutoring Appointments are available in person on campus and online via Teams. You can schedule an appointment online, call or walk in.
Tutoring services are free to currently enrolled CT State Manchester students. Appointments may be booked in subjects/courses you are currently taking. You will need your CT State login credentials to schedule a tutoring appointment and use the walk-in tutoring spaces.
Location: SSC L282
Phone: 860-512-2610
Email: MA-TUTORING@mcc.commnet.edu
Hours
Monday-Thursday: 9 a.m.-5 p.m.
Friday: 9 a.m.-3 p.m.
*Note: Remote tutoring via Teams videoconference is available at times in addition to the general office hours.
ASC Policies and Best Practices
- Students may book two tutoring appointments per week for each course they are enrolled in. Additional appointments may be booked if space is available.
- Appointments should not be made back-to-back for the same subject.
- Cancellations must be made at least two hours prior to the appointment. You may cancel or reschedule your appointment by clicking “Reschedule” in your confirmation email or calling our front desk at 860-512-2610.
- Tutoring is not available for tests or exams without written permission from the professor.
Note: We may cancel bookings that do not adhere to these policies.
Services We Offer
Come to the ASC by appointment to meet with tutors in a one-to-one setting. When scheduling your appointment be sure to select the “On Campus” option .
Alternatively, call our front desk at 860-512-2610 or stop by and speak to the front desk staff in room SSC L282.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Meet with a tutor via a Microsoft Teams video conference. After you book your appointment, you will receive a confirmation email with a link to join the Microsoft Teams meeting where student and tutor meet one-on-one for tutoring. While viewing the Tutoring Schedule to book your appointment, be sure to select an “online” option. Alternatively, call our front desk at 860-512-2610 or stop by and speak to the front desk staff in room SSC L282.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Walk-in math tutoring is an alternative to an individual tutor appointment in math. No appointment is necessary for walk-in Math Tutoring.
Students may:
- drop by for help on specific math homework problems or math concepts
- work on math homework until assistance from a tutor is needed
- work collaboratively with other students
Walk-in math tutors will not assist individual students over a long period of time but will offer feedback and answer specific questions. Tutors may work with multiple students simultaneously or in small groups.
Tutors will also be available to direct students to appropriate resources. If the walk-in math tutor believes that a student would benefit more from an individual tutoring appointment, the student will be referred to the ASC front desk to make an appointment.
For students who can’t take advantage of face-to-face tutoring services, you may wish to submit a writing assignment for asynchronous tutor feedback. After submitting a paper, students will receive a confirmation email and a tutor will reply to you via email with feedback, usually within 48 hours. Please be sure to allow ample time before due dates for this process.
Tutors will not rewrite, edit, or correct your writing submission. Instead, they will point out areas where you can improve your writing and offer recommendations and links to resources that will help in the writing and revision process.
For help submitting a paper, contact the ASC.
Located inside the Academic Support Center (SSC L282), the Writing Center has 12 computers and assorted writing reference materials. Students may use the Writing Center whenever the Academic Support Center is open.
Tutors are available to assist with writing during designated hours. Writing Center staff will offer feedback about writing, answer specific questions, and direct writers to appropriate resources. The Writing Center does not offer individual tutoring appointments; tutors will assist students on a rotating, first-come/first-served basis. No appointment is necessary for the Walk-In Writing Center.
Work at the Manchester Tutoring Center
Minimum Qualifications
The Academic Support Center is committed to providing quality tutoring to Manchester campus students. Peer tutors must meet minimum criteria to be eligible to apply. Applicants must:
- Have an overall GPA of 3.0 or higher
- Have taken the course they are tutoring and received a grade of B or better
- Be recommended by at least one faculty member
- Have excellent communication skills, including the ability to listen as well as to communicate orally with clarity
- Be willing to help other students build their skills and “do for themselves” rather than doing the work for students
- Participate in tutor training
Earn While You Learn
The ASC realizes that for all students the priority is their own education. We encourage peer tutors to study on our time if there are no student appointments or requests for tutoring at that time. Enjoy the experience of helping others, sharpen your own academic and communication skills, study for your own courses, and earn money at the same time! Consider applying to be a peer tutor.
For More Information
Email Academic Support Center Director Brian Cleary at brian.cleary@ctstate.edu.
The Academic Success Center at Middlesex
The Academic Success Center is available for in-person and online tutoring for Middlesex students. We are committed to helping you achieve your academic goals. Through individualized and group tutoring, we help students work toward their potential in a welcoming and encouraging environment where learning is the priority, personal growth and development are nurtured, and long-term success is supported. Our goal is to help students become confident and competent independent learners.
Location: Learning Commons (inside library), Chapman Hall, Room 701A
Phone: 860-343-5770
Email: lisa.knappwilson@ctstate.edu
Hours
In-Person Tutoring
Monday - Wednesday: 9 a.m.-7 p.m.
Thursday: 9 a.m.-5 p.m.
Friday: 10 a.m.-2 p.m.
Online Tutoring
Monday - Wednesday: 9 a.m.-8 p.m.
Thursday: 9 a.m.-5 p.m.
Friday: 10 a.m.-2 p.m.
Saturday: 10 a.m.-2 p.m.
Services We Offer
Academic coaching is a unique 1-on-1 service that can help you examine your unique academic concerns and perceived barriers to success through virtual meetings with a professional academic coach who can provide individual semester-long support.
An academic coach can:
- help you set short- and long-term goals
- assess your strengths and needs and reach your full academic potential by developing the skills needed to achieve your academic goals
- review strategies for success and persistence (goal setting, time management, study strategies, etc.)
- assist you in forming an action plan to successfully complete coursework and the semester
- check in and support you throughout the semester
Any student who needs one-on-one support with the services we provide may request an academic coach. You may meet with an academic coach regularly (once a week, once every two weeks, once a month) or meet for a specific need.
Once you request a coach you can expect to hear from us regarding your first meeting.
What to Expect From Your Coaching Appointment
Initial coaching appointments typically last an hour. At the first appointment, your academic coach assesses your needs and makes recommendations. Your coach may recommend follow-up appointments, referrals to academic support services and suggest ways to develop effective learning strategies or time management skills. If follow-up sessions are needed, your coach will monitor your progress and work with you to create and develop success strategies.
Schedule an In-Person Tutoring Appointment
The Academic Success Center (ASC) offers tutoring to Middlesex campus students at no additional cost throughout the fall and spring semesters. All tutoring appointments last 45 minutes, and each student may schedule one tutoring appointment per subject per day. Back-to-back/multiple appointments scheduled on the same day for the same class cannot be accommodated.
Although walk-ins are welcome, we suggest that you schedule an appointment ahead of time to be certain a tutor is available.
Meet our tutors: View video bios for our tutors on YouTube.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Schedule an Online Tutoring Appointment
We use Microsoft Teams, which is part of Office 365, for online tutoring. If you need assistance or are having difficulty accessing the Online ASC, please email Lisa Knapp-Wilson at lisa.knappwilson@ctstate.edu or call the Academic Success Center at 860-343-5770.
All tutoring appointments last 45 minutes, and each student may schedule one tutoring appointment per subject per day. Back-to-back/multiple appointments scheduled on the same day for the same class cannot be accommodated.
You have two options to access tutoring:
Drop-in Tutoring -or- Schedule an Appointment
*Cancellations must be made at least twenty-four hours before the appointment. You can cancel your appointment from your Microsoft Teams calendar or by clicking “Manage Booking” in your appointment confirmation email.
Meet our tutors: View video bios for our tutors on YouTube.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
If you would like to submit an essay or paper for a tutor to review and provide comments on, you may do so here. You will receive a confirmation email when your paper has been successfully submitted, and a tutor will respond to your request or send back your paper with suggestions within 48 hours, or 72 hours if on a weekend. Be sure to allow ample time before your due date for this process.
Tutors will not rewrite, edit, or correct your writing submission. Instead, they will point out areas where you can improve your writing and offer recommendations and links to resources that will help you revise it.
Use of an AI Generator such as ChatGPT is explicitly prohibited unless otherwise noted by the instructor. The information derived from these tools is based on previously published materials. Therefore, using these tools constitutes plagiarism. By submitting assignments to the Academic Success Center (ASC), you are attesting that the work submitted is your own. The ASC reserves the right to refuse to review any suspected AI-generated papers.
If you experience a technical problem when submitting your essay, please email Lisa Knapp-Wilson at lisa.knappwilson@ctstate.edu (Monday-Friday, 8 a.m.-5 p.m.).
The ASC is happy to present weekly virtual workshops designed to help you achieve your academic success.
Each workshop is 30-60 minutes long. When it's time for the workshop, click on the title to join. All workshops will take place in MS Teams. We look forward to seeing you!
ASC Policies and Best Practices
All students utilizing the services of the ASC agree to abide by these policies and agree to the consequences of policy violations.
- Cancelations: To cancel an appointment, please email Lisa Knapp-Wilson at lisa.knappwilson@ctstate.edu or cancel via your Bookings confirmation email. Students are advised to cancel within 24 hours of their appointment’s scheduled start time. However, the ASC recognizes that sometimes advanced notice is not possible. Appointments canceled within three hours of the appointment’s scheduled start time (or within 15 minutes after the appointment has already started) are considered late cancellations. In the event the student attempts to contact the ASC to cancel an appointment outside the ASC’s operating hours (or the ASC supervisor or other staff member is unavailable to cancel the appointment at the specified time), students are advised to leave a message on the ASC’s voice-mail system, 860-343- 5770. Students will not be unfairly penalized for unsuccessful cancellation attempts that may result due to internal communication errors or staffing discrepancies.
- No Shows: Students with tutoring appointments have fifteen minutes to arrive for their intended appointment. If you do not arrive within 15 minutes of your appointment’s scheduled start time, you will be considered a no-show. Tutors aren't obligated to meet with a student who arrives more than 15 minutes late for their appointment, but they may still choose to do so at their discretion.
All no-show and late-cancellation occurrences are reported through the Academic Success Center’s appointment scheduling and data-keeping system. The following outlines permissible actions when multiple no-show and/or late cancelations occur:
- A combination of three no-shows and/or late cancelations within a semester or term period will result in a warning email from the director or assistant director of the ASC. This email can only be sent to the student’s college email account and cannot be emailed to personal email addresses, even if that email address is on file with the ASC.
- Any additional no-shows and/or late cancellations will result in a temporary suspension of appointment-making privileges until the student meets with the director to clarify the policy. Appointment-making privileges will be restored at the conclusion of the meeting/conversation to clarify the policy.
- Any subsequent no-show and/or late cancellations may result in a permanent revocation of appointment-making privileges. Affected students may still utilize drop-in tutoring (subsequent to tutor availability). Appointment-making privileges will be restored at the beginning of the following semester/term.
Academic Center for Excellence at Naugatuck Valley
Attention Students!
Just a reminder that you can visit us in-person without needing an appointment. Drop-ins are always welcomed!
We look forward to seeing you!
The Academic Center for Excellence (ACE) is dedicated to helping all Naugatuck Valley students succeed through in-person and online tutoring, technology and study spaces. Students who visit the ACE are more likely to reach their academic goals. The ACE is your free on-campus resource providing a number of services to help you, including:
- math lab
- writing center
- ESL tutoring
- computers
- drop-in homework help
- make-up testing location
- tip sheets on college survival skills
- study area
- meeting space
- academic skills workshops
- e-Tutoring
- modified supplemental instruction classrooms (M-SI space)
- ask tutors questions
Location: Waterbury: Ekstrom Hall, Room E500, Danbury: D-201
Phone: 203-596-8729
Waterbury: 203-575-8073
Danbury: 203-437-9699
Email: robert.sheftel@ctstate.edu
ACE YouTube channel
Hours
Monday: 9 a.m.–5 p.m.
Tuesday: 9 a.m.-7 pm.
Wednesday and Thursday: 10 a.m.-7 p.m.
Friday: 10 a.m.-2 p.m. (limited services available)
Saturday: 10 a.m.-2 p.m.
Services We Offer
The Writing Center at Naugatuck Valley is a place where all students can access academic support services.
What We Can Do For You
- help you understand new assignments
- work with you to clarify and organize your ideas
- read drafts of your work and offer suggestions for revision
- help you expand and develop your papers
- assist you with matters of style and correctness and explain specific rules of usage
- answer your questions about research and documenting sources
- teach you new strategies for writing and develop your confidence as a writer
What We Can't Do For You
- write or revise your paper
- find all of the errors in your work
- guarantee or estimate the grade you'll receive
- comment on your instructor's grade
- assist you with take-home exams or final portfolios
We are writing consultants, not proofreaders, editors, ghostwriters or graders of your paper.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
The Math Lab offers a convenient environment for you to work on your math homework and projects. A collection of textbooks and calculators are available for you to use while you are working in the Lab and professional and peer tutors are available to assist you through the process of problem solving.
We Offer:
- Individual Tutorial Assistance
Tutoring is available whenever the Math Lab is open. No need to make an appointment: you'll find a team of peer and professional tutors on duty to assist you. Drop by for help or come work on your homework in an area where you can ask questions and receive assistance when you need it. - Computer Access
The computers in the Math Center are equipped with all of the necessary tools for you to work on math projects including interactive computer tutorials for some classes. The Math Lab also offers access to MyMathLab tutorial software. MyMathLab is a comprehensive software system designed to help you with basic mathematics through calculus and statistics with internet-based assignments and tests. Internet and word processing applications are also available. - Informational Tours
Arrange for a tour of the math lab through the Academic Center for Excellence.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
Academic Success at Northwestern
Tutoring is available on the Northwestern campus in person and virtually.
Location: Founders Hall, Room 307
Phone: 860-738-6351
Email: laura.mccarthy@ctstate.edu
Services We Offer
Walk-ins are welcome, and no appointment is necessary.
To meet with a tutor virtually, you must make an appointment.
Tutoring appointments take place over Microsoft Teams or email. If you are having trouble making an appointment or using Teams, please contact Laura McCarthy at laura.mccarthy@ctstate.edu, for assistance.
We offer on-ground, and online targeted tutoring to gateway courses. On-ground tutoring will take place as conditions on the ground allow. As these plans develop, we will contact students in a specific course to promote this option.
Learn How to Schedule, Attend or Cancel a Tutoring Appointment | Prepare for Your Tutoring Appointment
The Tutoring Center at Norwalk
The Tutoring Center offers free subject tutoring, writing tutoring, basic computer skills tutoring and academic skills coaching for current students. You can also borrow a calculator at the Tutoring Center (W110) and reserve a study room in the Learning Commons (W117).
Click here to learn how to make an appointment online. You may also call us or stop by W110 to schedule an appointment. Appointments are available both in-person and online. Drop-in tutoring hours (no appointment required) are available for some subjects.
Location: West Campus, Room W110
Phone: 203-857-7205
Email: nk-tutoringcenter@ctstate.edu
Spring Semester Hours
Monday-Thursday: 9:30 a.m.-7:00 p.m.
Friday: 9:30 a.m.-4:30 p.m.
Saturday: 10:00 a.m.-2:00 p.m.
Services We Offer
Subject tutoring is tutoring for content in a specific CT State class. For example, you may meet with a math tutor for your college algebra class, a science tutor for your anatomy and physiology class or an accounting tutor for your financial accounting class.
If subject tutoring is not available for the class you selected, consider checking another campus or meeting with an academic skills coach to review your studying methods.
Writing tutoring is available to assist students with any CT State writing assignment, scholarship essays, and transfer essays. Writing tutors can help you with understanding your writing assignment, brainstorming/outlining, drafting, and revision.
Some of our writing tutors are ESL specialists who have extensive experience working with English language learners. If you are using TracCloud to schedule an appointment, the red speech bubble indicates which tutors are ESL specialists.
Basic computer skills tutoring is available for students who would like to improve their technology skills. Tutors can assist students with using Blackboard, myCTstate, file management, and other basic computer skills.
PASS (Peer Academic Support Services) tutoring is a special tutoring opportunity for select course sections. The PASS tutor is embedded in the class, meaning they are assigned to attend class each week. Students can receive help from the PASS tutor during class time and/or by appointment at the Tutoring or Writing Center.
Academic skills coaching can help you develop and improve the study, organizational and life skills that contribute to your overall academic success. You can choose to meet with a coach once or maintain a partnership that spans several appointments or semesters. The goal is to help you build skills and adapt to meet the challenges each semester will bring. Academic skills coaching is free and is available in person and online.
Our academic coaches can help you with:
- note taking
- organization (digital and paper)
- presentation skills
- study strategies
- test taking
- textbook reading
- time management
- and more!
If you’re not sure what you need help with exactly but would like to talk with someone about your progress and how you’re approaching your class(es), meet with a coach for a general consultation.
Students may submit essays and written assignments for a tutor to review and provide feedback. Tutors will not rewrite, edit or fix your paper for you. They can help you locate issues within your essay and provide guides, links, questions and examples that will help you revise your work yourself and become a better writer.
Students are allowed up to 3 submissions per assignment.
You may reserve a study room in the Learning Commons (W 117) to study alone or with a group.
Types of Tutors
Faculty Tutors are current faculty members who, in addition to teaching, volunteer at the Tutoring Center.
Professional Tutors are tutors who have degrees in and/or have worked in the fields in which they tutor.
ESL Specialists are professional tutors who have substantial current or prior experience teaching ESOL classes to adult English language learners.
Peer (Student) Tutors are current students who have been identified by instructors as students who excelled in the subject area they tutor. They also have strong communication skills and have completed new tutor training, so they understand tutoring techniques and practices.
PASS Tutors are student tutors who, in addition to holding tutoring appointments in the Tutoring or Writing Center, attend class or lab and assist students with practicing course concepts in the classroom.
Work at the Norwalk Tutoring Center
Gain transferrable skills and experience that will look great on your resume! Our tutor training program is certified by the College Reading and Learning Association (CRLA). Training is required for all new hires.
Use the applications below to apply for a student tutor or student office assistant position. We do most of our hiring toward the end of the semester for the upcoming semester.
Note the positions below are for current students only.
Description:
- Work with students individually or in groups
- Help clarify course concepts and model good learning strategies
- Manage session attendance
Requirements:
- Earn a B or better in the course or higher-level course in the discipline
- Have an overall GPA of 3.00 or above
- Be recommended by an CT State instructor in the relevant discipline
- Attend mandatory new tutor training
- Be qualified to tutor College Algebra or higher (math tutors only)
- Be approachable, courteous, and responsible
- Have an ease in relating to people from different backgrounds and with different abilities
Description:
- Greet visitors and make appointments
- Manage visitor sign-ins
- Run reports and monitor tutoring attendance
- Work on special projects as assigned
Requirements:
- Have a Federal Work Study award (preferred)
- Be in good academic standing
- Attend mandatory training
- Be approachable, courteous, and responsible
- Excellent technical, problem-solving, and customer service skills
- Proactive with good leadership ability
The Learning Center at Quinebaug Valley
The Learning Center provides free academic support to Quinebaug Valley students taking classes on either the Danielson campus or at the Willimantic Center.
Danielson Campus
Location: Room C232
Phone: 860-932-4051
Email: erica.michalski@ctstate.edu
Hours
Monday and Wednesday: 9 a.m.-6:30 p.m.
Tuesday: 9 a.m.-5 p.m.
Thursday: 9 a.m.-6:30 p.m.
Friday: 9 a.m.-2 p.m.
See Testing Center hours below in the "Testing in the Learning Center" section.
Willimantic
Location: Room 105
Phone: 860-336-0900
Email: erica.michalski@ctstate.edu
Hours
Tuesday: 2:30-5:30 p.m.
Wednesday: 2-6 p.m.
Friday: 1-4 p.m.
Services We Offer
We encourage all students to meet with our tutors whenever they need a helping hand. A few sessions with a tutor can help you stay comfortable with your coursework and keep you on track with your academic goals.
Schedule an In-Person Tutoring Appointment:
- Online: Click on the appropriate link (DANIELSON or WILLIMANTIC) and then select the class you need help with. When you’ve finished, check your email for a confirmation message from us.
- By Phone: Call us at 860-932-4051 to talk to a member of our staff or leave a brief message with a name and number so that we can return your call as soon as possible.
- Drop-In: Come to room C232 on the Danielson campus. You can schedule a future appointment in person or (if there are available tutors) jump into a session immediately.
Schedule an Online Tutoring Appointment
We encourage all students to meet with our tutors whenever they need a helping hand. A few sessions with a tutor can help you stay comfortable with your coursework and keep you on track with your academic goals.
Schedule an Online Tutoring Appointment:
- Online: Click here to schedule your online tutoring appointment and then select the class you need help with.
- By Phone: Call us at 860-932-4051 to talk to a member of our staff, or leave a brief message with a name and number so that we can return your call as soon as possible.
- Drop-In: Come to room C232 on the Danielson campus. You can schedule a future appointment in person or (if there are available tutors) jump into a session immediately.
Testing Center Hours (Danielson)
Monday and Tuesday: 9 a.m.-4 p.m.
Wednesday: 11 a.m.-6:30 p.m.
Thursday: 9 a.m. -6:30 p.m.
Friday: 9 a.m.-2 p.m.
The Learning Center administers assessment testing for math and ESOL (English for Students of Other Languages), as needed. Our Guided Pathways advising team can provide information about the various assessment tests.
The Learning Center also proctors make-up tests and quizzes for students with accommodations (Danielson only). These tests do not need an appointment.
Finally, the Center also provides proctored testing for Quinebaug Valley students, including CLEP and CBE:
CLEP testing is provided through an outside service and is fee-based. CLEP provides transferable college credit if completed with a passing score. Appointments are required. Please call 860-932-4051 to schedule an appointment.
Credit By Exam (CBE) tests are Quinebaug Valley-provided tests that can be taken to gain college credit at CT State. CBE’s provide CT State credit only; CBE credits do not transfer, and the CBE does not affect the student’s GPA. Students must be currently registered in at least one credit class at CT State Quinebaug Valley and have the permission of the faculty member in charge of the subject area. The student will need to pay a $15 fee to take a CBE.
All testing requires a photo ID to be shown upon arrival. Students who do not have a photo ID with them will not be permitted to test until a valid photo ID is produced.
Please call 860-932-4051 for more information regarding CLEPs and CBEs.
Complete information on testing is available in the Learning Center.
The Mindfulness Room is a serene and tranquil space designed to promote mindfulness and well-being. With its soft lighting, comfortable seating and calming decor, it provides a perfect escape from the hustle and bustle of everyday life. Whether you’re looking to relax and unwind, meditate or simply take a moment to breathe, the mindfulness room is the perfect place to do so. Please stop by the Learning Center desk or click on the link below to reserve a time.
Tutoring and Academic Success Centers at Three Rivers
The Tutoring and Academic Success Center (TASC) is a collaborative team of faculty, staff, and students providing a learner-centered environment that facilitates improved performance and persistence for all students.
Along with responsive, accessible, and supportive tutoring for all levels of learners, we:
- sponsor many types of academic support including one-on-one, group and in-class tutoring
- provide course-specific presentations on research and writing
- support faculty by providing additional resources in and out of the classroom
Location: C-Wing Corridor, Room C-113
Phone: 860-215-9082
Email: tr-TASC@ctstate.eduor
TRWritingCenter@ctstate.edu
Hours
Monday: 9 a.m.– 8 p.m.
Tuesday: 9 a.m.– 8 p.m.
Wednesday: 9 a.m.– 8 p.m.
Thursday: 9 a.m.-7 p.m.
Friday: 9 a.m.-4 p.m.
Services We Offer
TASC provides free tutoring services across the curriculum in most subjects:
- Math (all levels)
- Science (physics, biological sciences, chemistry)
- Social sciences and humanities (history, psychology, English, etc.)
- Computer applications (availability varies)
- Writing for all subjects
If you need assistance in another subject area, ask a staff member.
TASC tutors can help with course content, homework problems, test preparation and writing papers. We offer both in-person and virtual appointments via videoconferencing.
- Your full name
- Your BANNER I.D. number
- Your instructor’s name
- The name and number of the course for which you are submitting the paper
- A brief description of the assignment, including any grading criteria that are available; what were you asked to do?
- Any specific concerns you have about the paper
- A copy of your draft, either cut and pasted into the body of the e-mail or attached as a .pdf, .docx, doc, .odt, .txt, or .rtf file. (We will not log in to an account to view text shared from cloud storage)
TASC Policies and Best Practices
- Students may book two tutoring appointments per week for each course they are enrolled in. Additional appointments may be booked if space is available.
- Appointments should not be made back-to-back for the same subject.
- Cancellations must be made 24 hours prior to the appointment. You may cancel or reschedule your appointment by calling our scheduling desk at 860-215-9082 or sending an email to tr-TASC@ctstate.edu.
- Tutoring is not generally available for tests or exams without written permission from the instructor.
- TASC staff members may cancel bookings that do not adhere to these policies.
Academic Success and Tutoring Center at Tunxis
The Academic Success and Tutoring Center fosters student success by providing support services designed to help you develop your learning and academic skills, as well as enhance your understanding of college demands.
Location: Room 6-109
Phone: 860-773-1530
Email: tx-asc@ctstate.edu
Hours
Monday–Friday: 9 a.m.-5 p.m.
Services We Offer
The Academic Success and Tutoring Center (ASTC) offers free, one-on-one, group, appointment-based and drop-in tutoring options. Our peer and professional tutors specialize in tutoring a wide variety of subjects including math, science, and English.
Tutoring Appointments
- One-on-one tutoring appointments are 45-minutes long and can be scheduled up to two weeks in advance.
- Appointments are available in-person (room 6-109) or online in Microsoft Teams.
- Students can schedule up to three tutoring appointments per week per class.
- Need more help? Walk-in sessions are offered on a first-come, first-served basis and are subject to tutor availability. Check with the front desk for availability.
Tutoring appointments can be scheduled any of the following ways:
- Online through TracCloud
- At the ASTC front desk (room 6-109)
- By phone 860-773-1530
- Through the Virtual Academic Success and Tutoring Center in Teams
*Messages to the Virtual Academic Success and Tutoring Center may not receive an immediate response, as staff may be busy helping other students.
Need a place to work on math assignments and ask questions? Visit the Math Lab! The Lab is a study space staffed by tutors for students enrolled in MATH 1600 courses and below.
Drop in the Math Lab to:
- Work independently on homework/assignments.
- Ask a tutor quick questions.
- Meet with study groups or fellow classmates.
- Use our computers or bring your own!
Interested in using the Math Lab?
- No advance sign up required.
- Drop in any time during the listed hours and stay as long as you’d like!
Open to Students in the Following Courses:
- MATH0988 Elementary Algebra Intensive
- MATH0989 Elementary Algebra Foundations
- MATH1010 Intermediate Algebra
- MATH1011 Applied Algebra with Modeling
- MATH1100 Quantitative Reasoning
- MATH1200 Statistics I
- MATH1600 College Algebra
Hours and Location
Monday: 9 a.m.–7:30 p.m.
Tuesday: 9 a.m.–7:30 p.m.
Wednesday: 9 a.m.-5 p.m.
Thursday: 9 a.m.–7:30 p.m.
Friday: 9 a.m.–2 p.m.
Saturday: 9 a.m.-2 p.m. (Virtual Only)
Location: Room 3-302
Please note that messages sent to the Virtual Math Lab may not get an immediate response, as staff may be busy helping other students.
For questions, contact Agata Smiarowski, Math Lab Coordinator, at agata.smiarowski@ctstate.edu.
The English Lab is a study space staffed by English tutors who can help students improve their reading and writing skills. The Lab supports students in understanding assignment requirements, reviewing writing concepts, comprehending and interpreting readings, and brainstorming, writing, and revising essays.
The Lab is free to use and does not require an appointment! Students can drop in at any time during the open hours to work independently, collaborate with classmates and other students, or receive tutoring assistance.
Courses Supported by the English Lab
- ENG0960 Introduction to College English
- ENG0930 Introduction to College Reading & Writing
- ENG1010 Composition
- ENG1030 Composition II
- ESOL1402 Integrated Skills IV
- ESOL1502 Integrated Skills V
- CCS1001 College and Career Success
How to Access the English Lab
In-Person
Drop in our on-campus English Lab in room 3-301. Visit any time during our open hours and stay as long as you’d like, no appointment needed!
Virtually
Request help here in Microsoft Teams during our open hours. Microsoft Teams is free for all CT State Students. Tutors typically respond within 20 minutes. Wait times may be longer during busy periods.
Asynchronous
Submit papers and assignments for review and tutor feedback via Microsoft Teams here. Submissions are typically reviewed within 24 hours. Turnaround times may be longer during busy periods.
Hours and Location
Monday: 9 a.m.–7:30 p.m.
Tuesday: 9 a.m.–7:30 p.m.
Wednesday: 9 a.m.-5 p.m.
Thursday: 9 a.m.–7:30 p.m.
Friday: 9 a.m.–2 p.m.
Saturday: 9 a.m.-2 p.m. (Virtual Only)
Location: Room 3-301
Please note that messages sent to the Virtual English Lab may not get an immediate response, as staff may be busy helping other students.
For more information, email the English Lab Coordinator, Ryan Buda, at 860-773-1915 or ryan.buda@ctstate.edu
You may submit a paper or assignment for review by a tutor at the Academic Success and Tutoring Center. Learn more by watching our introduction video.