Bursar/Business Offices

Temp Last Modified: 2025-05-08

Known as the Bursar or Business Office, this department is the centralized billing and collection point for student accounts. The primary function of the Bursar/Business Office is managing all student accounts, including processing payments and installment plans, applying waivers, generating eBills (electronic bills), coordinating collection efforts, and processing refunds.

In-Person Services

Bursar/Business Offices are located on each of the twelve main campuses at CT State. Services vary by campus but may include:

Payment

Easily pay for your classes in person.

Learn More About Paying for Classes

U-Passes

Students registered in credit courses at participating campuses receive a U-PASS to ride any city bus or train in CT at no additional cost beyond the student transportation fee. *

Third-Party Vouchers

Students paying their bills with third-party vouchers must submit the voucher to the Bursar/Business Office on or before their bill due date.

Find Your Bursar/Business Office

Find your campus from the list above to find locations, hours and contact information for your local bursar/business office.
Asnuntuck Bursar/Business Office

Students paying their bills with cash must bring their payment to the Business Office cashier window during office hours.

Address: 170 Elm Street, Enfield, CT 06082
Email: AS-Business-Office@ctstate.edu

Hours

Monday-Friday: 8:30 a.m.-4 p.m.

Staff

Evan Leslie
Administrative Services Assistant
Phone: 860-253-3051
Email: evan.leslie@ctstate.edu

Sally DeJesus
Administrative Services Assistant
Phone: 860-253-3175
Email: sally.dejesus@ctstate.edu

Kim Dragan
Associate Director of Finance
Email: kim.dragan@ctstate.edu
Phone: 860-253-3044
Capital Bursar/Business Office

Email: ca-bursar@ctstate.edu
Phone: 860-906-5061

Hours

Monday-Thursday: 9:00 a.m.–5:00 p.m.
Friday: 9:00 a.m.–3:00 p.m.
Gateway Bursar/Business Office

Location: Room N216 (Second floor of the North Building)
Address: 20 Church Street, New Haven, CT 06510
Email: GW-StudentPayments@ctstate.edu
Phone: 203-285-2009
Fax: 203-285-2001

Hours:

Monday-Friday: 8:15 a.m.-4 p.m.
Housatonic Bursar/Business Office

Student Accounts/Bursar's Office
Location: Lafayette Hall, L123
Address: 900 Lafayette Boulevard, Bridgeport, CT 06604, Attn: Student Accounts/Bursar
Phone: 203-332-5260

Hours

Monday-Friday: 8:30 a.m-4:30 p.m.
Manchester Bursar/Business Office

Location: SSC L165
Address: Bursar’s Office, Manchester Community College
Great Path, MS #10, PO Box 1046, Manchester, CT 06045-1046
Email: matGenInfoBursars@ctstate.edu
Phone: 860-512-3640

Hours

Monday-Thursday: 9 a.m.-4 p.m.
Friday: 9 a.m.-12:30 p.m.

Payments may be made in person or mailed.
Middlesex Bursar/Business Office

Location: Founders Hall, Room 113
Address: 100 Training Hill Rd., Middletown, CT 06457
Email: MX-Business@ctstate.edu
Phone: 860-343-5729

Hours

Monday, Wednesday, Thursday: 8:30 a.m.–4:30 p.m.
Tuesday: 10 a.m.–6 p.m.
Friday: 8:30 a.m.–4 p.m.
Naugatuck Valley Bursar/Business Office

Location: Kinney Hall, K508
Address: 750 Chase Parkway, Waterbury, CT 06708
Email: NV-Bursars@ctstate.edu
Phone: 203-575-8164

Hours

Monday-Friday: 8 a.m.-5 p.m.
Northwestern Bursar/Business Office

Location: Cashier’s Office – Room 302
Address: CT State Northwestern, Attention: Cashier's Office, Park Place East, Winsted, CT 06098
Phone: 860-738-6415
Contact: danielle.whitaker@ctstate.edu

Hours

Monday-Friday: 8:30 a.m.–4 p.m.
Norwalk Bursar/Business Office

Our office staff is committed to assist students and families in accessing financial resources to meet the cost of attending college. We can be reached by phone, email, or in-person during our office hours to gladly answer any financial questions you may have.

Some of the functions of the Business Office include processing payments, refunds, payment plans, applying waivers, generating bills, and coordinating collection efforts.

Location: East Campus, Room E103
Email: NK-BusinessOffice@ctstate.edu
Phone: 203-857-7046
Fax: 203-857-7069

Hours

Monday-Thursday: 9 a.m.–5 p.m.
Friday: 9 a.m.–4 p.m.
Quinebaug Valley Bursar/Business Office

Location: 2^nd Floor, Room C223
Address: 742 Upper Maple Street, Danielson CT 06239
Phone: 860-932-4004

Hours

Monday-Friday: 8:30 a.m.–4 p.m.

Staff

Alessandra Lundberg
Director of Finance & Administrative Services
Phone: 860-932-4170
Email: alessandra.lundberg@ctstate.edu

Amanda Muckle
Administrative Services Assistant
Phone: 860-932-4152
Email: amanda.muckle@ctstate.edu

Donna Bayer Carreaux
Administrative Services Assistant
Phone: 860-932-4093
Email: donna.bayercarreaux@ctstate.edu
Three Rivers Bursar/Business Office

Address: 574 New London Turnpike, Norwich, CT 06360
Phone: 860-215-9026
Fax: 860-215-9904

Staff

Phyllis Brown
Fiscal Administrative Assistant
Phone: 860-215-9217
Email: phyllis.brown@ctstate.edu

Hours

Monday-Friday: 8:30 a.m.–4:30 p.m.
Tunxis Bursar/Business Office
Phone: 860-773-1315
Address: 271 Scott Swamp Road, Farmington, CT 06032-3187
Payments can be made using cash, check or credit card (Visa/Mastercard/Discover/American Express), by phone, mail or online.

Online Services

There are several services CT State students may access online. See instructions for each below.

Access 1098-T Information
Learn more about the 1098-T tuition statement here.
- Log into my.ctstate.edu
- Find “Student Accounts and Billing” card and
  - click on “View Unofficial 1098T” or "Download Official 1098T"
PLEASE NOTE: Students also have the option to view and download the 1098-T from General Dynamics' website. The student may set up an account in Vangent (now called General Dynamics Information Technology) to download or print a 1098-T for any year. The link to the General Dynamics login page is https://tra.maximus.com. The student can create an account by clicking on First Time Students. Once the account is created, the student can then enter a User ID and Password and click on Login within the main webpage.
Appeal for Refund of Tuition and Fees

Credit Students: To submit a request for a refund, students should submit their request (along with applicable supporting documentation) online using the CSCU - File Upload Service. Appeals will only be considered for one of the following reasons: documented medical emergency, documented personal emergency, documented military relocation/deployment, or incorrect advisement for your program of study. Appeals are expected to be submitted during the term for which the appeal is requested. Appeals received for a course(s) that occurred in the prior academic year will not be reviewed.

Non-Credit Students: A full refund for non-credit programs will only be considered when a student drops a class 24 hours prior to the first scheduled meeting of a refund-eligible course. You may submit your written refund request to the CT State Office of Workforce Development and Continuing Education at your home campus in person, by mail, e-mail, or fax.
Authorize Others to Access Bills
Does someone else help you with the bills? You can authorize your parents, employer, or anyone you choose to view your bill, make payments directly on your account, and even sign up for a Tuition Installment Plan. Any student can give permission to an Authorized User, even those not enrolled in a Tuition Installment Plan.

It’s easy to give someone access. All you need is a valid email address. Follow the steps below:

Set Up Account Payment Information
- Log into my.ctstate.edu
- Find “Student Accounts and Billing” card and click on “My Account”
- This will bring you to the Touchnet Payment Center where you’ll be able to view activity, enroll in a payment plan, make a payment, and more.
Enroll in Direct Deposit
You may wish to set up direct deposit to allow financial aid and student refunds to be deposited in your checking account. Here are some important things to know:
- Direct deposit enrollment allows only your net financial aid and student refunds to be electronically deposited into your personal checking account. Your enrollment in this direct deposit service does not apply to any payroll check from the college.
- To enroll in direct deposit you must have a valid e-mail address and a checking account at a financial institution that participates in the Automated Clearing House (ACH). Most banks and credit unions participate in ACH.
- Initial establishment (or modifications) of direct deposit accounts will be complete after 6 business days from your enrollment. All refunds will be in the form of a check until direct deposit enrollment is complete.
- The authorization for direct deposit will remain in effect until you modify or cancel it. If you close your checking account, make sure you change your account information so your refunds will be available to you as quickly as possible.
In order to sign up or change anything related to your direct deposit of your tuition refund:
- Login to your my.ctstate.edu account
- Find “Student Accounts and Billing” card and click on “My Account
- This will bring you to the Touchnet Payment Center where you’ll be able to view activity, enroll in a payment plan, make a payment, and more.
- More details on direct deposit with directions on how to set it up, and how to change it can be found here.
Enroll in a Payment Plan
Any credit student enrolled in a regular academic semester with charges of $1,029 or more can enroll in a payment plan unless there is an unpaid balance from a previous semester. The plan costs $25 (non-refundable) and is due when you enroll in a payment plan. A payment equal to 40 percent of your tuition bill is also required at the time you enroll in a payment plan unless your financial aid has been officially awarded. A $15 fee will be charged for each late payment. Payments are due monthly. With the initial payment due at the time of registration. The final payment is due in October for Fall plans, in March for Spring plans. Please note: Failure to meet the college’s payment deadlines can subject your entire semester’s registration to cancellation. Without exception, once your registration has been cancelled, you won’t be able to re-register for your classes unless space is available.

Watch the following video on how to set up a payment plan in English or Spanish.

Payment Plan Details

If you’re taking 3 or more credits in a regular semester, you can sign up for a payment plan—just make sure you don’t have any unpaid balance from a previous semester.

Here’s what you need to know:
- Plan Fee: $25 (non-refundable), due when you enroll.
- Late Fee: $15 for each late payment.
- Initial Payment: Due when you register for classes. The amount depends on when you enroll—the earlier you sign up, the more your payments are spread out, and each will be smaller.
To explore your options and pick the plan that works best for you:
1. Log in to myCTState.edu.
2. Go to the Student Accounts and Billing card.
3. Click My Account.
- This will bring you to the TouchNet Payment Center where you’ll be able to view activity, enroll in a payment plan, make a payment, and more.
Important: Missing payment deadlines can result in your entire semester’s registration being canceled. If that happens, you can only re-register if there’s space available—no exceptions.

Note: Make sure you complete all the steps until you receive confirmation of payment. If not done properly, the payment will not be successful, you will have a balance and will be subject to account holds.

PAYMENT PLANS AUTO PAYMENT AND LATE FEE POLICY
- Auto Payments are an option as long as it is completed and all the information is correct
- If you do not enroll in Auto Pay you must log in to Touchnet every month to schedule your payments. You can also call or stop by the office to complete the task.
- If your monthly payments are late, there will be a $15 late fee charge applied to your remaining balance
- If your balance is not paid prior to the start of registration of the next semester, your account will be subject to a hold. The hold will be lifted once your account balance is zero.
Make a Payment
- Login to your my.ctstate.edu account
- Find “Student Accounts and Billing” card and click on “My Account”
- This will bring you to the Touchnet Payment Center where you’ll be able to view activity, enroll in a payment plan, make a payment and more.
Note: Make sure you complete all the steps until you receive confirmation of payment. If not done properly, the payment will not be successful, you will have a balance and will be subject to account holds.
View or Print Your Statement/Bill
- Login to your my.ctstate.edu account
- Find “Student Accounts and Billing” card and click on “My Account”
- This will bring you to the Touchnet Payment Center where you’ll be able to view activity, enroll in a payment plan, make a payment, and more.
- Once in Touchnet, select the school account you wish to view
- Under the “Statements” box, select “View Statements”
- Select the “View” button on the latest statement-feel free to print if you want a copy for your records

Student Enrollment Agreement

See Full Agreement

Payment of Fees/Promise to Pay

All registered students are responsible to pay all tuition, fees, and other associated costs, including partial costs after withdrawing or dropping a course per the refund policy.

Delinquent Account/Collection

Registered students who fail to pay are placed on financial hold, which prevents registering for future classes.
Students may be dropped from class schedule for non-payment by the due date.
Late payment fee is $15.
Delinquent accounts may be referred to a third-party for collection, subject to a fee, and reported to credit bureaus.

Communication

The college officially notifies students via their college-issued email address. Students are responsible to read and respond on a timely basis.
Students authorize the college (and its agents) to contact students via phone, email, text, etc., regarding delinquent accounts. Students may request to withdraw this consent in writing to the Registrar.
Students are responsible to maintain updated contact information with the college, including after they leave, for any remaining balances.

Financial Aid

Financial aid awards are subject to revision based on a student’s subsequent changes to eligibility, enrollment level, or unmet financial aid program criteria.
Awards are contingent upon continued enrollment and eligibility. A dropped or failed class may decrease some or all awarded financial aid, and the student is responsible to pay for rescinded amounts.
Title IV financial assistance is applied first to outstanding balances.
Scholarships and grants awarded by the college or outside agency are credited to student accounts and applied toward outstanding balances. This may reduce eligibility for other federal and state aid.

Billing Process

The college uses electronic billing (e-bill) as its official billing method. Students are responsible for viewing and paying by the due date.
Registered students are responsible for the correct amount of tuition and fees.

Returned Payments/Withdrawal

Students must repay bank fees for returned payments along with the original amount billed. Multiple returned payments may result in cancellation of classes and suspension of eligibility to register.
Students must pay IRS fines if failing to provide Social Security or taxpayer ID numbers to the college.

Privacy Rights & Responsibilities

A student must provide written permission for the college to release educational records.
Students under majority age are contractually obligated per the doctrine of necessaries.
Modified agreements can supersede previous agreements when signed by the student.

See full agreement text here.

*Please note that students with CT State Naugatuck Valley or Quinebaug Valley as their home campuses do not have access to U-PASS.

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State and Campus ODEI Points of Contact

Posted in CT State.

Temp Last Modified: 2025-04-16

State and Campus
ODEI Points of Contact

Visual Description and Transcript

Video Title:

Dr. John-Paul Chaisson-Cardenas Vice President, Diversity, Equity and Inclusion Welcome Message 2024

Visual Description:

Dr. John-paul Chaisson-Cardenas speaks directly to camera. He is wearing glasses and has a navy blue shirt on. The background is light blue.

Transcript:

Greetings faculty, staff, students of CT State. Welcome back.

Over the last year,the staff within the office of DEI at CT State, we have adopted an informal model. We are now the founders of an institution that will outlive us. Let us make it something special. A place where students, faculty and staff feel like they belong.

It is in that vein that the inaugural year of the Office of Diversity, Equity, Inclusion at CT State has been one of growth and one of connection. It was this year that we have partnered
with so many staff, faculty and administrators across our 12 campuses in order to come together
and lay the foundation for a meaningful, innovative DEI program at our institution.

In this way, we truly are founders of this new community college, CT State, with all the responsibilities and opportunities this role engenders.

I can assure you that we at the DEI office took this work seriously, and we have been thoughtful and deliberate about each step and layer of the work that we will be doing henceforth.

For example, throughout this year we set up and staffed this distinct office's focus on equity and civil rights, disability and accessibility services and campus climate.

It was important to me and to the rest of our team that we start with compliance. We want to start with deep compliance with the State and Federal law, as well as CSCU policy, because these laws and policies help us as a community delineate the minimum, acceptable behavior at our institution by placing behaviors such as bullying, discrimination, harassment, and retaliation outside of the acceptable boundaries of our new organization.

These guardrails are now in place and are part of our ethical and structural foundation.
To reinforce these boundaries however, we have begun this year by retraining administrators and senior staff from across the system to ensure we are aligned and consistent throughout all our 12 campuses.

However, it is also important to note that while we never stop working on compliance for CT State, CT State DEI is much more than a compliance effort. To us, it is also a positive set of supports, a support system towards moving and engaging and implementing of support programs and practices that contribute to a sense of belonging for all our students and employees at CT State. Thus, we have embarked on a data informed process to understand where our systemic and cultural gaps are.

This process began in spring 2024 with the implementation of our first systemwide Campus Climate survey, which was designed to get feedback directly from our students, faculty and staff on their perceptions and experiences related to their sense of belonging at and inclusion at CT State. This participatory effort will continue to grow this fall, when each campus will digest, analyze and work from this and other sets of data, including the achievement gap
and what I like to call the opportunity gap data and civil rights investigation data.

To think broadly and creatively about how we will respond to the equity gaps, the cultural gaps
that we have at CT State. We want to work on these things systemically and deliberately.

I want to thank all of you staff, faculty, administrators and students who continue and continue to work with us to contribute to these programs and practices, which we have now highlighted in the annual report that should be linked below this video.

This is because no one person or office owns the DEI work at CT State.

It is the responsibility of all of us from each of our organizational vantage points to do this work. It is not something different than our mission and our work. Overall DEI, it's not something you do in addition. It is really at the center of our work for our students.

And only together can we create the type of environment and institution we all want to learn at, we all want to teach at and we all want to work at.

I leave this past year energized and hopeful about the work ahead. I know that we have a caring, competent, and dedicated group of administrators, faculty and staff who each day dedicate their lives and work to serving our students. It is within that cultural context that we want to take the next step and really figure out how to support each one of the groups that we've mentioned before, to feel like they belong here. That CT State is their academic home.

And so have a wonderful year. I look forward to seeing you in the hallways of each one of our campuses. And don't forget, you are the center of DEI work at CT State.

ODEI Annual Report

Who We Are

Nicholas D’Agostino, M.S.

Director of Equity and Civil Rights
Email: nicholas.dagostino@ctstate.edu
Phone: 860-612-7075

Madeline Pérez De Jesús, Ph.D, LMSW, MPhil

Director of Campus Climate
Email: madeline.dejesus@ctstate.edu
Phone: 860-612-7040

Luciano Mastrangeli, M.Ed., MPPA, PHR

ECR Investigator and Compliance Specialist
Email: Luciano.Mastrangeli@ctstate.edu
Phone: 860-612-7084

Amina Musa, M.A.

Coordinator-Mosaic Fellowship Program/Campus Climate
Email: Amina.Musa@CTState.edu
Phone: 860-612-7095

Ken Callahan

ECR Investigator and Compliance Specialist
Email: kenneth.callahan@ctstate.edu
Phone: 860-612-7094

Kailey Baker

Equity and Civil Rights Assistant/Data Specialist
Email: Kailey.Baker@ctstate.edu
Phone: 860-612-7080

Vera Dimoplon, M.A.

Director of Accessibility and Disability Services
Email: vera.dimoplon@ctstate.edu
Phone: 860-612-7093

Campus DEI Programs and Staff

Campus DEI/Equity Coordinator

Monica Charubin, monica.charubin@ctstate.edu

Campus Accessibility/504 Coordinator

Jillian Sullivan, M.Ed., B.C.S.E.

Campus Deputy Title IX Coordinator

Dawn Bryden, Ed.D.
Campus DEI/Equity Coordinator

Chakeya Chapman, chakeya.chapman@ctstate.edu

Campus Accessibility/504 Coordinator

Helena Carrasquillo, M.S.

Campus Deputy Title IX Coordinator

Kelly K. Hope
Campus DEI/Equity Coordinator

Dianna Crawford, dianna.crawford@ctstate.edu

Campus Accessibility/504 Coordinator

Ron Chomicz

Campus Deputy Title IX Coordinator

LaRue Pierce
Campus DEI/Equity Coordinator

Alison Williams, Ph.D., alison.williams@ctstate.edu

Stephane Kirven, stephane.kirven@ctstate.edu

Campus Accessibility/504 Coordinator

Marilyn Wehr, M.S., LPC

Campus Deputy Title IX Coordinator

Joshua Williams
Campus DEI/Equity Coordinator

T.J. Barber, tj.barber@ctstate.edu

Campus Accessibility/504 Coordinator

Joseph Navarra

Campus Deputy Title IX Coordinator

Trent J. Barber
Campus DEI/Equity Coordinator

Nutan Mishra, nutan.mishra@ctstate.edu

Campus Accessibility/504 Coordinator

Hilary Phelps, M.A.

Campus Deputy Title IX Coordinator

Sara Hanson
Campus DEI/Equity Coordinator

Antonio Santiago, antonio.santiago@ctstate.edu

Sohair Omar, sohair.omar@ctstate.edu

Campus Accessibility/504 Coordinator

Vincent McCann

Campus Deputy Title IX Coordinator

Sarah E Gager, M.B.A.
Campus DEI/Equity Coordinator

Megan Vo, M.F.A., M.S., megan.vo@ctstate.edu

Campus Accessibility/504 Coordinator

Daneen Huddart, M.A.

Campus Deputy Title IX Coordinator

Megan Vo, M.F.A., M.S.
Campus DEI/Equity Coordinator

Pracilya A. Titus, pracilya.titus@ctstate.edu

Campus Accessibility/504 Coordinator

Fran Apfel, Ph.D.

Campus Deputy Title IX Coordinator

George (Tony) Peffer, D.A.
Campus DEI/Equity Coordinator

Tanaya M. Walters, Ed.D., tanaya.walters@ctstate.edu

Campus Accessibility/504 Coordinator

Morgan Conway, M.A., G.Cert.P.D.S.

Campus Deputy Title IX Coordinator

Tanaya M. Walters, Ed.D.
Campus DEI/Equity Coordinator

Janet Hagen, janet.hagen@ctstate.edu

Campus Accessibility/504 Coordinator

Matthew Liscum, M.S.

Campus Deputy Title IX Coordinator

Rebecca A Kitchell, Ed.D.
Campus DEI/Equity Coordinator

Sydney Lake, sydney.lake@ctstate.edu

David Jackson, david.jackson@ctstate.edu

Campus Accessibility/504 Coordinator

Debbie Kosior, M.S.

Campus Deputy Title IX Coordinator

Sydney Lake

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Campus Climate Unit

Posted in CT State.

Temp Last Modified: 2024-09-16

The Campus Climate Unit (CCU) provides strategic advice, guidance, direction and local campus representation in areas related to diversity, equity and civil rights. The CCU creates a positive climate within and across our campuses and ensures two-way communication between the CT State administrative offices and the twelve campuses. The CCU also works with the Human Resources department and the Professional Development unit to develop and launch diversity, equity, and inclusion orientations, trainings and conferences. Finally, the CCU leads the biennial campus climate survey and subsequent CT State and campus action plans resulting in the formulation of diversity, equity and civil rights goals and objectives for CT State.

The Work

Chart shows the campus climate cycle-see further description of cycle in text below

The chart above shows the development of the Campus Climate Cycle, which repeats every two years and begins with the launch of the Campus Climate Survey in March of even-numbered years. Work is broken into four segments: climate survey, assessment, goal setting and development of campus plan and action/plan implementation.

What is Campus Climate?

At CT State, we define “campus climate” as the current attitudes, behaviors and standards of faculty, staff, administrators and students concerning the level of respect for individual needs, abilities and potential. In this context, respect for human diversity is a crucial aspect of campus climate and includes both to the individual experiences of our multiple stakeholders and the quality and interactions between groups on our campuses.

What Does a Climate Survey Assessment Measure?

Campus climate assessments in higher education measure the extent to which all students, faculty, staff and visitors—regardless of race, ethnicity, sexual orientation or disability—feel welcomed, valued and supported in their work, studies or research.

What Will Happen Once the Climate Study Occurs?

Every two years, CT State will conduct a systemwide campus climate study, which will serve as the starting point for campus-based diversity and inclusion plans.

How Do We Measure Campus Climate?

Male student and librarian talk at information desk in Gateway campus library This project will comprise unique surveys for three different populations: staff, faculty and students.

The undergraduate student survey assesses the institutional diversity, equity and inclusion (DEI) climate, campus practices, learning outcomes and the prevalence of sexual assault.

The staff survey focuses on DEI perceptions and experiences of college and university staff and the faculty survey assesses different dimensions of faculty’s personal and professional lives as a means to understand their experience and unique perspectives of campus climate.

Download and review previous versions of the instruments used for each survey on the HERI website.

Campus Climate Survey FAQs

Volunteer to Serve on DEI Committee

Must be completed by October 1, 2024

Access to Campus
Climate HUB

Campus Climate Process Resources

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CARE Teams

Posted in CT State.

Temp Last Modified: 2025-03-09

CT State works to create a community of care to support students to reach their academic goals.

Submit a CARE Referral

Information About Submitting a Referral

If this is an emergency that requires medical, psychological, or police services, call 911. Do not use this reporting form if an immediate response is required.

Complete this form if you believe that you or a CT State student would benefit from a connection to support services. Find more student services.
Also, if you are concerned about a member of the college community or observe any behavior that may involve risks to the safety and security of the college community, complete a CARE Referral online (see below for links to campus CARE Referral submission).
Submitting this CARE Referral does not result in an immediate response. Once a form is submitted it will be reviewed by the College CARE Team for appropriate action.

What is a CARE Team?

A CARE Team is a multidisciplinary team of campus partners who work collaboratively to support students’ needs and keep the campus community safe. CARE Teams address a continuum of concerns from basic needs to behavioral intervention and threat assessment. The CARE Team assists with any situation that could threaten a student’s well-being or others in the CT State community. The CARE team uses a proactive and educational approach to develop appropriate support and interventions for individuals of concern. The team will also be reactive when necessary to respond to concerns for safety and perceived threats by implementing appropriate resources to address the issue.

Each CT State campus has a CARE Team with key campus stakeholders. Each CARE Team works to ensure that campuses are provided with the training and resources to respond to student and community safety concerns.
What the CARE Team does
The CARE Team meets throughout the academic year to review the incoming CARE Referrals to assess the situations with a standard rubric and coordinate appropriate action plans. The CARE Team aims to intervene early to help students who are showing signs of distress, in addition to those engaging in more unhealthy or disruptive behaviors. The CT State CARE Team provides a centralized resource for bringing concerns about students to the attention of the people on campus who can best assist these students.

Purpose of the Campus CARE Team
- Coordinate a structured method for addressing student behaviors that cause distress in the CT State campus community, including mental health and/or safety issues
- Assess the whole situation, combining information from various areas across campus
- Respond by balancing the individual needs of the student and those of the greater campus community
- Educate the CT State Campus community by creating awareness and providing access to resources for student support
Campus CARE Teams
- Comprised of 5 - 10 members including:
  - Chair and Co-Chairs: (depending on the campus title) usually are chaired by the Dean of Students and Faculty, Associate Dean of Student Development or Dean of Students.
  - Core Members include: Campus Safety/Police or Assistant Dean of Campus Operations, Wellness Counselor, Conduct Officer, Guided Pathways Staff member, Members of the Faculty and Accessibility/Disability Coordinator.
    - Wellness Counselor is a member of the CARE Team and attends these meetings to serve as a resource, and in accordance with professional and legal standards, does not share confidential information unless it is a life-threatening situation.
  - They may also include Student Activities, Title IX Coordinator and Veteran Affairs
- The team meets on a cadence appropriate to their size of campus and number of referrals.
Asnuntuck Campus Chair
Tim St. James and Dawn Bryden

Capital Campus Chair
Kelly Hope

Gateway Campus Chair
LaRue Pierce

Housatonic Campus Chair
Josh Williams

Manchester Campus Chair
TJ Barber

Middlesex Campus Chair
Sara Hanson

Naugatuck Valley Campus Chair
Sarah Gager

Northwestern Campus Chair
Megan Vo

Norwalk Campus Chair
Ruben Barato

Quinebaug Valley Campus Chair
Tanaya Walters

Three Rivers Campus Chair
Rebecca Kitchell

Tunxis Campus Chair
Sydney Lake
CARE Referrals

If this is an emergency that requires medical, psychological, or police services, call 911. Do not use this reporting form if an immediate response is required.

Complete this form after the situation is over to document the interaction.

Complete a CARE Referral

Completing a CARE referral is an essential first step in supporting students in distress on your campus. Complete a referral when you have any concerning observations or interactions with a student or think they need more coordinated support. Referring a student to available resources is a good first step, but many students often need more support to make connections, coordinate appointments and complete needed paperwork. CARE referrals help connect students with support services including basic needs on and off-campus. Basic Needs can include those with housing and food insecurity, transportation, childcare, mental health and disability services. Completing a CARE referral will inform the CARE Team to reach out and offer further assistance in the areas needed.

Your one piece of information is important to contribute to building the community of support many students need to succeed. The CARE teams connect different pieces of information about students experiencing difficulties to have a larger context for what is happening in students’ lives. This, in turn, allows for better consultation with students to refer them to the most appropriate resources. Maximizing student success and student persistence to graduation are among the goals of our collaboration.
How to Respond to Students in Distress
CT State's CARE Team is sharing a quick reference guide for responding to students in distress.

Two Page Resource (Download/Print)
- Download this two-page resource of “How to Respond to a Student in Distress” (We recommend that you print and have this resource available when working with students-print double-sided on one page).
Instructional Video (View)

View a brief 4-minute instructional video overview of “How to Respond to a Student in Distress.”

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Form Name	Department	Text 2	Text 3
Academic Fresh Start Program Application	Enrollment Services	b	b
Additional Financial Information • PARENTS (2025-2026)	Financial Aid
Additional Financial Information • STUDENTS (2025-2026)	Financial Aid
Affidavit of Support	International Students
Aid Application for CT Undocumented Students (AACTUS) (2025-2026) Aid Application for CT Undocumented Students (AACTUS) (2026-2027) Solicitud de Ayuda para Estudiantes Indocumentados de Connecticut (AACTUS) (Español, 2025-2026) Solicitud de Ayuda para Estudiantes Indocumentados de Connecticut (AACTUS) (Español, 2026-2027)	Financial Aid
Audit Request	Enrollment Services
Change of Address or Phone Number	Enrollment Services
Change of Legal Name	Enrollment Services
Change of Residency Request Form	Enrollment Services
Change or Declaration of Program	Enrollment Services
Confirmation of Future Attendance Form	Financial Aid
Consortium Agreement Form	Financial Aid
Dependency Override Request Form (2025-2026)	Financial Aid
Dependent Verification Worksheet (2025-2026)	Financial Aid
Documentation of Disability Form	Disability and Accessibility Support
Federal Work-Study Application (2025-2026)	Financial Aid
Honors Program Application	Honors
Housing Plan Letter	International Students
I-20 Extension Request Form	International Students
I-485 Permanent Resident Decision Form for F-1 Students	International Students
Immunization Form	Enrollment Services
Independent Verification Worksheet (2025-2026)	Financial Aid
Instructions for Providing Income and Tax Information (2025-2026)	Financial Aid
International vs Non-International Admission Application?	International Students
New Student Online Orientation Login Instructions	Enrollment Services
Optional Practical Training (OPT) Request Form Optional Practical Training (OPT) Flyer	International Students
Preferred First Name Request	Enrollment Services
Registration and Add Drop Form	Enrollment Services
Request for Revocation of Non-Disclosure of Directory Information	Enrollment Services
Request to Amend or Remove Education Records	Enrollment Services
Request to Opt Out of Directory Information	Enrollment Services
Request to Review Education Records	Enrollment Services
Revocation of Student Information Release Authorization	Enrollment Services
Student Information Release Authorization	Enrollment Services
Title IV Authorization Instructions	Financial Aid
Transcript Request Form	Enrollment Services
Withdrawal Form	Enrollment Services	Enrollment Services
Workforce Development Course Registration Form	Workforce Development and Continuing Education
Curricular Practical Training (CPT) Request Form Curricular Practical Training (CPT) Flyer	International Students
SNAP E&T Assessment and Employment Plan	Workforce Development and Continuing Education
F-1 Status Verification Form	International Students

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State and Campus ODEI Points of Contact

State and Campus ODEI Points of Contact

Visual Description and Transcript

Video Title:

Visual Description:

Transcript:

Who We Are

Nicholas D’Agostino, M.S.

Madeline Pérez De Jesús, Ph.D, LMSW, MPhil

Luciano Mastrangeli, M.Ed., MPPA, PHR

Amina Musa, M.A.

Ken Callahan

Kailey Baker

Vera Dimoplon, M.A.

Campus DEI Programs and Staff

Campus DEI/Equity Coordinator

Campus Accessibility/504 Coordinator

Campus Deputy Title IX Coordinator

Campus DEI/Equity Coordinator

Campus Accessibility/504 Coordinator

Campus Deputy Title IX Coordinator

Campus DEI/Equity Coordinator

Campus Accessibility/504 Coordinator

Campus Deputy Title IX Coordinator

Campus DEI/Equity Coordinator

Campus Accessibility/504 Coordinator

Campus Deputy Title IX Coordinator

Campus DEI/Equity Coordinator

Campus Accessibility/504 Coordinator

Campus Deputy Title IX Coordinator

Campus DEI/Equity Coordinator

State and Campus
ODEI Points of Contact