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The Career Readiness Process

  • Temp Last Modified: 2024-06-06

What is the Career Readiness Process?

The goal of the Career Readiness Process is to ensure our students are career-ready by completing each of the ten steps outlined in our CT State Passport to Career Readiness. This process is designed to enable students to acquire essential career readiness competencies and promote students’ successful transition from campus to career.

What are the Benefits?

  • Explore and select academic majors and career options 
  • Acquire competencies to prepare for employment 
  • Build professional networks and career portfolios 
  • Secure internship/employment

Explore

  • Complete a Career Assessment

    FOCUS 2 is a self-paced career and educational planning assessment tool that will guide you through a series of career and education decision-making questions in order to help you choose a major, explore career fields, and take action in your career development.

    Start using Focus2

  • Explore Majors

    What Can I Do With This Major? features 100 major profiles with information on common career paths, types of employers that hire in the field and strategies to maximize opportunities. Scroll to the bottom of each profile for links to professional associations, occupational outlook information, and job search resources.

    Start Exploring Majors

  • Meet With an Advisor

    As a student at CT State, you're supported by two advisors. Your Guided Pathways (GP) Advisor will help you to develop and achieve your academic and career goals while your Faculty Advisor will work with you based on your program of study. Together they offer the support you need to succeed as a CT State student.

    Get Started with Advising

  • Get Involved

    To find career service events, choose your campus. You can also get involved in your community through service-learning opportunities and student clubs/organizations!

  • Identify Your Skills and Strengths

    Career readiness of college graduates is of critical importance in higher education, in the labor market, and in the public arena. Yet, up until now, “career readiness” has been undefined, making it difficult for leaders in higher education, workforce development, and public policy to work together effectively to ensure the career readiness of today’s graduates. In accordance with its mission to lead the community focused on the employment of the new college graduate, the National Association of Colleges and Employers (NACE), through a task force comprised of representatives from both the higher education and corporate sides, has developed a definition and identified competencies associated with career readiness for the new college graduate.

    Review Career Readiness Competencies

  • Create Your Resume and Cover Letter

    Schedule an appointment with your campus Career Services staff to develop your documents.

  • Transfer Planning

    Get Started With the CSCU Transfer Navigator

Plan

  • Identify Career Networks

    According to the U.S. Bureau of Labor Statistics, “70 percent of people end up in their current position thanks to networking.” So, how do you build a professional network? Here are 10 tips. 

    1. Remember that you are networking everywhere you go. When talking to anyone you meet or know, you can mention that you are job hunting and talk about the type of position you are hoping to find. If you have business cards, always carry them with you. Otherwise, you can ask for the person’s contact info or to connect on social media whenever you speak with someone.
    2. Keep in mind that networking is a reciprocal relationship. When speaking with others, don’t make it all about you. Ask them about their life, too. Networks are relationships just like friendships. Often, your professional network is made up of many friends and acquaintances.
    3. Don’t ask for jobs directly. When speaking with others about your job search, you can ask for possible leads or connections to people you’d like to add to your network or you can ask for general advice. A good way to ask for leads is, “I’d love to get to know (so-and-so), would you feel comfortable connecting me?”
    4. Volunteer your time. Finding an organization within your professional field of interest is a great way to make connections with people who can eventually hire you or recommend you to others in the field. You can build and demonstrate your skills this way, too; and volunteer positions look great on a resume.
    5. Connect with your college instructors, professors and career services staff members. Develop a relationship with these people so that they really know you and what type of job you’re looking to find. Getting a “warm” introduction to someone in your field of interest through one of these college connections carries a lot of weight.
    6. Ask for informational interviews. Typically 15-20 minutes in length, these meetings allow you to learn more about how the person secured their current position in the field that interests you and what background and training they have (and what you might need to do). Most people are happy to talk to you about how they moved up the ladder in their careers. You should ask many different people for informational interviews. With each one, you build your network and the person you are interviewing may offer even more contacts for you.
    7. Re-connect with former co-workers, vendors or clients. Often when we leave a job, we lose touch with people. Reach out to people you’ve lost touch with and ask to get a cup of coffee to rekindle the relationship. If these people have moved on to other positions and companies, you can help each other by offering connections and referrals.
    8. Attend networking events or other professional meet-ups or conferences. People are actively networking at these places. Remember to move around and try to talk with as many people as possible rather than getting into a long conversation with just one person. The goal is to make many new connections so it’s ok to say something like, “I’d love to talk to you more in-depth at another time. May I have your business card?” and then you can move on to meet others at the event. Bring your own business cards to pass out.
    1. Keep your LinkedIn page up-to-date. Most everyone uses this social media platform when looking at potential employees or even when deciding whether to speak with you for an informational interview.
    2. Set a goal of making a certain number of new contacts per month. One article suggests making 100 new contacts each month! Even when you are working full-time, you want to continue to build your professional network for when you’re looking for that promotion, to move to another company or even to switch career fields entirely.
  • Conduct Informational Interviews

    What is an Informational Interview?

    An informational interview is not a job interview. Instead, it is a stress-free way to gather information on an interesting career by connecting with professionals in the field and gaining insight from those conversations. Informational interviews are a great way to build and expand your professional network, learn more about your chosen field, and clarify your career goals.

    Finding People to Interview

    You may be wondering, “Who can I informationally interview?” First, consider people you may already know: family, friends, classmates, former or current coworkers. If you don’t know anyone in the field be creative.

    Here are additional ideas when searching for contacts:

    (Remember the worst they can say is no, so don’t be afraid to ask.)

    • Faculty members- who may know potential contacts for you to meet with
    • Professional organizations- many of which have student members
    • Companies/Organizations in your community- send an email, call, stop by and see if someone would be willing to meet with you

    Contacting the Person for an Informational Interview

    You can do so either by email or phone. Keep in mind most people are busy so you want to keep your email/phone brief and to the point.

    You will want to:

    • explain who you are, why you are contacting them and how you found their name
    • give a brief description of your work/education history
    • why you’re interested in speaking with him/her
    • request a 20-30 minute meeting to get information and advice
    • make sure your correspondence is error-free

    Preparing for Your Meeting

    It’s important that you arrive prepared and professional. Below are some tips to help get you ready.

    • Research the individual – you can do so through LinkedIn or their organization’s website.
    • Prepare a written list of questions in advance
    • Keep in mind your goal for the meeting is to get information and advice you can’t find online. Being well-informed about the person and his/her field shows respect. You don’t want to waste either of your time.

    Questions for Your Informational Interview

    Job Content

    • Could you describe a typical workday or week?
    • What part of your job do you find most satisfying/challenging?
    • What abilities or personal qualities do you believe contribute most to success in this job?

    Career Path

    • What is the typical career path for this field?
    • What steps did you take to get your job?
    • Can you tell me about entry-level opportunities in this field?

    Preparation

    • What advice would you give to someone who’s interested in starting out in this field?
    • Do you have any special words of warning or encouragement as a result of your experience?
    • Are there any professional associations I should join?
    • Are there any job-hunting strategies that you would suggest to enter this field?

    Next Steps

    • Is there anyone else you can recommend I speak with for additional information?
    • Would you mind if I sent you my resume to review?

    The Meeting

    • Restate your objective and give a brief overview of yourself (education and work)
    • Dress for success- you always want to look and act professional. You never know if they could be a potential employer or refer you for a position.
    • Arrive on time
    • Show interest and enthusiasm
    • Bring a resume, but present only if asked
    • Keep track of the time
    • Take notes
    • Before leaving ask for a business card and ask if they can refer you to anyone else for you to speak with.

    Steps after the Interview

    • Write a thank you note/email within 24 hours – express your appreciation for the information you received and mention one or two points that you learned
    • Try to stay in touch with your contacts every few months by sending a friendly email. Remember these contacts could help you with employment.
  • Build Your LinkedIn Profile

    LinkedIn

  • Practice and Polish Interview Skills

    10 Tips for Your Next Interview

    1. Do your Research Prior to going to the interview, it is best to know as much as you can about the company. Research the mission, culture, future trends, clients and current company news by reading all pages of the company website as well as Googling the company name. Keep abreast of current news in the industry.
    2. Mock Interview Participate in a Mock Interview with a Center for Career Development Counselor to practice discussing your strengths, weaknesses, goals, accomplishments, relevant experiences, questions, and verbal/non-verbal language. Record your mock interview on your phone to review and evaluate.
    3. Dress Professionally Wear professional attire appropriate to the field (business suits for corporate companies; dress shirt/pants or a simple, conservative dress for more casual settings) and be sure you are neat, clean and professional in appearance. Be conservative with make-up, jewelry, and fragrance--less is more.
    4. Be on Time Always arrive 15 minutes prior to the interview. Consider a trial-run to the company if you are unfamiliar with the location so you can time out travel and parking.
    5. Organize your Thoughts Practice ahead of time; your answers should be like a pitch…concise and complete.
    6. Be Specific Tell the interviewer how you can contribute to the company and give concrete examples. Prepare a few ‘stories’ ahead of time. These should describe your skills and how you’ve used them in the past to fulfill needs similar to those of the employer.
    7. Connect to the Employers Listen carefully to the questions being asked of you. Sell and match your skills and strengths with the needs of the employers.
    8. Ask Questions Prove that you have done your research and reflect your knowledge of the field and interest in the position. Craft at least 3 questions ahead of time that you may want to ask.
    9. Send a “Thank You” Note Make sure to send either a separate email or hand-written ‘thank you’ note to all individuals with whom you interviewed. Ask for business cards before you leave the interview for correct name spellings and position titles of interviewers.
    10. Reflect on and Evaluate your Experience Think about what happened during the interview and ask yourself…“is this a place I would enjoy working?”...“are the job responsibilities a good match with my strengths?”…“is there opportunity to learn and grow?”.

    Prepare for the Interview

    Before the Interview

    • Be prepared to talk about yourself. Identify your skills, interests, goals, and values. Assess your strengths and be able to back them up with examples.
    • Research the organization – you should know size, locations, services and products.
    • Prepare a few good questions for the interviewer. Avoid asking about salary and benefits during the first interview.
    • Review your resume and a list of your positive qualities just before the interview. Take extra copies of your resume.

    During the Interview

    • Arriving a few minutes early will give you a chance to gain composure during the interview.
    • Remember that enthusiasm is a very desirable trait to verbally and non-verbally express yourself.
    • Take time to listen to the interviewer’s questions in order to give an appropriate response.
    • Maintain good eye contact with the interviewer – try to be relaxed and confident. Remember that you are looking for a good match. Do you like what you are hearing from the interviewer?
    • As the interview ends, reiterate your interest in the position – ask what the next steps would be, and when you can expect to hear. Make sure to get the interviewer’s business card.

    After the Interview

    • Send a “thank you” note to the interviewer either by email or a handwritten or typed note by mail. If you interviewed with several people, send a “thank you” note to each interviewer separately.
    • Be sure to provide any requested information (transcripts, references) as soon as possible.
    • Follow up with the interviewer by phone within five days if you have not been notified of a decision.

    Interview Questions

    Common Questions Interviewers Ask

    • Can you tell me a little about yourself?
    • What made you choose  as a major?
    • What are you looking for in an internship/job?
    • What makes you an ideal candidate for this position?
    • What do you know about our company?
    • Do your grades reflect your abilities?
    • In what ways do you expect to make a contribution to this organization?
    • What do you want to learn in this position?
    • What are some of your strengths?
    • Can you tell me about an area you may need to improve on?
    • What do you consider your greatest achievement thus far (academic or personal)?
    • Where do you hope to see yourself in five years?
    • What are your long-term goals and how would working for our organization help you to achieve those goals?
    • What adjectives would you use to describe yourself?
    • How would a former supervisor describe your work ethic?
    • What do you expect from a supervisor?
    • How do you take initiative? Set priorities and goals? Manage your time?
    • What have you learned from your involvement in extracurricular activities?
    • What experience have you had with public speaking? Statistics? Writing professional reports?
    • What steps do you take to stay knowledgeable in your field?

    Common Behavioral Questions

    Can you tell me about a time when you…

    • demonstrated strong teamwork?
    • exercised leadership skills?
    • handled a difficult customer or client?
    • made an important decision?
    • worked under pressure and completed the assignments?
    • had to juggle several things at once? How did you manage the multiple demands and what was the result?
    • overcame a major obstacle?
    • managed a project, from beginning to end?
    • took initiative to improve a challenging situation?
    • went above and beyond the call of duty in order to get a job done?
    • were in a situation in which you thought you could handle alone, and soon realized you took on more than you could handle. What did you do?
    • had to handle a problem that arose and your manager was unavailable. What was the nature of the problem? (What was the outcome?)

    Critical Thinking Questions

    • How many tennis balls would it take to fill up this room?
    • Estimate how many windows are in New York City.
    • Two U.S. coins add up to thirty cents and one is not a nickel. What are the two coins?
    • How many times a day does a clock’s hands overlap?

    Questions to Ask the Interviewer

    • What are you looking for in an ideal candidate for this position?
    • What are your expectations for this position?
    • How would you describe the culture of the organization?
    • What type of training would I receive if hired?
    • What do you like best about the company?
    • What has been your most rewarding experience while working for the company?
    • What is the next step in the interview process?
    • What do you consider the major challenges facing the industry today?
    • What are the prospects for growth and advancement?

    Questions to Ask Yourself After the Interview

    • Describe the employees you met. Did they seem energetic, efficient, and organized? Or did they appear unenthusiastic?
    • Did your interviewer(s) answer your questions in a direct and positive manner?
    • Do you see yourself working for the company five years from now?
    • Is the salary scale competitive?
    • Do the job and the company fit in with your lifestyle?

    Closing and Follow-Up

    The closing of the interview is just as important as the initial greeting. You want to express your interest in the company and find out what the next steps of the hiring process may be. Following up by way of a ‘Thank you note’ is necessary. Consider the following points for further follow-up…

    • Alert Your References If you have not done so already, let your references know that they may be contacted soon by a potential employer.
    • Don’t Stop Your Search Although you feel confident you may receive an offer for the position, do continue to apply to and interview with other companies in order to find additional opportunities.
    • Follow-Up Phone Call: Follow up with a phone call if you have not heard back from the employer(s) within a reasonable time (five to seven days). Make sure to continue to reiterate your enthusiasm and market your strengths for the position during the call.
    • Be Patient Relax; the hiring process oftentimes takes longer than the employer anticipates.
    • Never Burn Bridges Even if you find out you did not get the position, try and turn the situation into a positive one. Consider bringing the interviewer into your network, and ask for feedback, as well as possibly asking for referrals for other contacts.
    • Committing to a Job Offer Carefully consider an offer before you accept. Once an offer has been accepted, you are expected to fulfill the commitment and properly decline other offers. For more information about accepting, denying, delaying, or negotiating an offer, please contact a Center for Career Development Counselor. 

    Thank You Letter

    By sending a thank you letter, you show your interviewer common courtesy and respect and gives you a chance to stand out to employers. At the very least, a thank you letter puts your name in front of an interviewer one more time. Send thank you letter within 24-48 hours of the interview.

    A thank you letter…

    • gives you an opportunity to reiterate your strengths for the position.
    • allows you to make points you might have missed in your interview.
    • demonstrates your written communication skills.

    Contact your campus Career Services staff for additional interviewing support/questions.

  • Select Interview Attire

    Dress to Achieve

    The way you dress can make the difference in getting the job, being offered additional opportunities, and in getting ahead once you land your first job.

    Remember, an interview is a formal situation, so it’s important to be aware of the details of your appearance. Keep the color of your clothing muted and understated. The focus should be on YOU—not your clothes.

    The idea here is to avoid anything that could distract the interviewer. A clean, neat, and professional appearance is an important step in making a good first impression.

    Maintaining your hygiene for an interview is very important.

    Adapted from SYMS ‘Dress to Achieve’

    Professional Attire Guidelines

    • Neutral and Solid Colors (grey, brown, tan, navy, dark green, burgundy or black)
    • Small patterns are OK (dots or small stripes or small checks)
    • Closed-toe, dress shoes
    • Match your belt to your shoes
    • Neat hair and clean fingernails
    • Minimal jewelry
    • Minimal perfume or cologne
    • Carry a portfolio with extra resumes and a notepad

    What to Avoid

    • Bright, distracting colors or patterns and low-cut blouses
    • Dirty scuffed shoes
    • Sneakers
    • Chewing gum, smoking cigarettes, and overkill of fragrance
    • Backpacks, sunglasses, and noisy or overpowering jewelry
    • Hats or headphones
    • Clothing with words or graphics
  • Identify and Secure Professional References

    Purpose of a Reference

    Employers will ask for you for typically three professional references. The reason for this is to verify that what you said about yourself in the application and interview is accurate. They also want to hear from a professional that you have worked for or with, how you are as an employee. A reference check also helps employers narrow down top candidates. 

    Identifying and Securing a Reference

    • Step 1: Identify who will speak best about your strengths in relation to the specific job you have applied for.
    • Step 2: Be sure this is a professional reference which could include a supervisor, former employer, faculty member, or college personnel who were an advisor or you have worked closely with. The key is picking references who have observed you acting in a productive capacity where you displayed your skills and credentials for employment.
    • Step 3: Provide your reference updates as you job search. This would include letting them know what kinds of jobs you have applied for, providing a job description of what you have applied for, when they might start hearing from the employer, and giving them a current copy of your resume.
    • Step 4: Be sure to formally thank your references either through email or handwritten. Remember, they are taking the time to speak on your behalf. Also, keep them in the loop as to whether you were hired.

Execute

  • Internship and Job Search

    Use these tools and websites to begin your search for a job or internship.

  • Join Professional Associations

    Joining a professional association or organization can help you network and find work within the field.

    Connect with your campus Career Services staff for additional resources.

  • Attend Career Fairs

    A Guide to Preparing for a Career Fair

    Before the Fair

    • Ask for a list of companies that will be attending.
    • Prioritize the companies that interest you the most. This is to make sure that if you run out of time to meet all of the representatives, you at least can meet with your top choices.
    • Research employers that you are interested in speaking with by looking them up on their websites. Doing this will allow you to ask more specific and focused questions which will impress representatives as it shows a genuine interest in their company. Be prepared to tailor your conversations specifically to each recruiter.
    • Update your resume and be prepared to distribute at least two copies per organization. Bring a pen and paper or tablet for taking notes, and business cards (if you have them). Avoid carrying excessive bulky handbags or briefcases as you want to have your hands free for handshaking. A professional padfolio organizer will make it easy to carry all of the above and also hold recruiting literature that will be handed to you.
    • Prepare a 1 minute “self-introduction”. Practice extending your hand and introduce yourself by name, your major and class standing, skills, extracurricular activities and work experience. Demonstrate that you know something about the company, and express why you are interested in that organization. Ask pertinent questions.For example:
      • What career opportunities/internships are available in your organization for my major?
      • What are the key skills and experiences that you are looking for in new hires?
      • What makes the ideal employee for this position?
      • What are some typical job assignments for this position?
      • What is the application process?
      • What do you like best about your company?
      • How many summer interns do you hire? How are they recruited? How many are hired from this pool for full-time employment?
      • How do you see the future employment outlook in this field?
      • What are your organization’s goals for the next 5 years?
      • Do you have any suggestions for me as to how I can market myself better while in school?
      • Are there any specific courses a student might take that would be relevant in
      • this field?
      • What type of training does your organization offer?
      • What are some typical career paths?
    • Choose the ‘business casual' outfit you are going to wear a few days before the fair. This will allow enough time to get anything cleaned or pressed in advance of the event. If you wear a coat, make sure you check it at the venue so you aren’t encumbered. Wear comfortable shoes as you will be on your feet for a period of time.

    During the Fair

    • Arrive early, get your bearings. Review the map and directory so you can locate the employers that you’re most interested in. Note: you may find it easiest to start with the employers in which you are less interested to allow you to hone your approach and be most confident when you approach the employers that you are especially excited about! Anticipate crowds and lines. Try visiting the tables with fewer crowds first.
    • Pick up the materials to review and listen and observe recruiters speaking to other students.
    • Be friendly and confident, and be prepared with something to say. When the opportunity presents itself take the initiative and introduce yourself with a smile, eye contact and a brief firm (not limp) handshake.
    • Give your 1-2 minute rehearsed “self-introduction/elevator pitch.” Often, the recruiter will take the lead and ask you questions, but you should be ready to convey what you want the company to know about you. To really use your time wisely, you should be able to convey why you’re interested in the particular company and how your skills and qualifications fit the position.
    • Hand the recruiter a copy of your resume. As you speak about yourself, point out the places that support what you’re saying. This will draw the recruiter's attention to your resume and make you stand out from others.
    • Ask relevant questions from the list you prepared. Ask about the application process and next steps. Take notes when you inquire about next steps and the possibility of talking with additional managers. Write down the names, telephone numbers, etc. of other staff in the organization whom you can contact later.
    • Thank the person you were speaking with for their time and request a business card so you can follow up.

     

    After the Fair

    • WITHIN 24-48 HOURS OF THE CAREER FAIR, SEND A PERSONALIZED THANK YOU NOTE/EMAIL TO EACH PERSON YOU MET WITH, WHETHER YOU ARE INTERESTED IN THE COMPANY OR NOT.
    • For the companies you are interested in, follow the recruiter’s instructions about applying for a position. If you need to submit your resume online, do so quickly so that you’re still fresh in the company’s mind. Maintain contact with the recruiter to let them know you have completed their application procedures.
    • Apply to Jobs and Internships

      Identify Your Interests and Goals (Exploration and Self Assessment)

      • Identify and explore internship opportunities that meet you targeted career interests and broaden your “career ready” competencies.
      • Think about how your internship will fit into your academic or summer schedule.
      • If seeking credit, meet with your academic advisor to discuss how the internship will fit into your academic plan.
      • Be clear on what you want to learn from the internship; the skills, interests, and strengths that you already possess and want to develop further; the industry or type of work that interests you; and any location constraints.

      Develop and Target Your Resume and Cover Letter (Planning and Preparation)

      • Develop your resume that you will later target for each internship or future job.
      • Write your cover letter and/or personal statement and start gathering letters of recommendation (as needed).
      • Review your social media accounts (e.g., Facebook, LinkedIn, Twitter) to ensure your personal brand is representative of how you want to be seen by professional organizations.

      Implement Your Plan (Practice & Implementation / Follow-up and Reflect)

      • Attend career fairs and other events to explore potential opportunities
      • Ask for assistance in reviewing your application materials when appropriate.
      • Discuss and reach out to your campus Career Services staff, faculty members and professionals in your area of interest to learn about available internships and job opportunities.
      • Leverage online job boards to conduct your job search.
      • Apply and follow up on applications and potential interview based on employer instructions.
      • Prepare for interviews by attending workshops, applying interview guides and completing mock interview sessions.
      • Upgrade your professional attire by seeking guidance from the your campus Career Services staff and attending “Dress for Success” events.
      • Follow up after your interviews with a hand-written thank you note or email.
      • After accepting an offer discuss expectations for start date, project objectives (internships), dress code, and any other workplace information with the hiring manager or supervisor.

    Reflect

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    Black History Month

    • Temp Last Modified: 2025-01-31

    CT State is proud to celebrate Black History Month.

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    Commencement (Graduation)

    • Temp Last Modified: 2025-02-20

    Commencement (Graduation)

    Information about the 2026 Commencement Ceremony is not yet available. Please check back soon for more details.

    Graduation Applications

    CT State offers three conferrals each year in December, May and August. 

    Graduation Application Process

    • The graduation application is in myCTState on the student card. 
    • You should submit your graduation application once you register for the final requirements of your degree or certificate program. You may only submit applications for degree or certificate programs on your college record.
    • You must submit a separate application for each credential (for example, one degree and one certificate require two applications).
    • Any course substitutions should be completed prior to completing the graduation application (see your advisor).
    • If you met a degree requirement outside of CT State, provide your official transcripts for evaluation as soon as possible and notify your degree auditor.

    Note: You will not be able to fill out more than one application per program through myCTState. For example, if you applied for May graduation and then withdrew from a needed class, the degree auditor (once notified) would move the application from May to August (if it was your intention to take a summer class for completion). 

    Application Deadlines

    • December Conferrals: December 15
    • May Conferrals: April 1
    • August Conferrals: August 15*

    *Summer applicants who submit their graduation application after April 1 will still be eligible to participate in the Commencement ceremony but will not have their names listed in the Commencement program.

    Note: If a student takes one or more winter classes, they would be conferred in May. If a student takes one or more summer classes, they would be conferred in August.

    Note: Summer completers who wish to attend the ceremony need to be within two classes (or eight credits) of degree completion, register for those classes and make payment arrangements to attend the ceremony in May. You are not considered to have graduated until those final requirements are complete (in other words, participating in the ceremony does not mean you have graduated).

    All email correspondence from your Degree Auditor will be sent to your student email account (please check regularly). Audits will be done in the order they are received. Any questions regarding your audit, please email CTState-DegreeWorks@ct.edu or your Degree Auditor. Any questions regarding the ceremony, please look for contact information on your campus commencement section.

    Degree Auditor

    Campuses

    Email

    Debbie Kidd

    Norwalk and Tunxis

    deborah.kidd@ctstate.edu

    Joanne Faust

    Middlesex, Manchester and Northwestern

    joanne.faust@ctstate.edu

    Davis Jones

    Naugatuck Valley and Asnuntuck

    davis.jones@ctstate.edu

    Tanya Shultz

    Gateway and Housatonic

    tanya.shultz@ctstate.edu

    Joy Thompson

    Three Rivers, Quinebaug Valley and Capital

    joy.thompson@ctstate.edu

     

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    Frequently Asked Questions

    • Temp Last Modified: 2024-03-23

    Jump to

    Student FAQs

    • What is sexual misconduct?

      Sexual misconduct is an umbrella term that includes sexual harassment, sexual exploitation, sexual assault, intimate partner violence/dating violence, and/or stalking.

    • What is discrimination?

      Discrimination is defined as conduct that is directed at an individual because of their protected class and subjects the individual to different treatment so as to interfere with or limit the ability of the individual to participate in or benefit from the services, activities, or privileges provided by the university or otherwise adversely affects the individual's employment or education. The law prohibits discrimination against members of protected classes in public workplaces and educational institutions. That means employers and schools may not discriminate against people because of their race, color, sex, religious creed, marital status, national origin, ancestry, intellectual disability, past or present history of mental disability, learning disability, physical disability, age, genetic information, gender identity and expression or sexual orientation.

    • What is discriminatory harassment?

      Discriminatory harassment is defined as verbal or physical conduct that is directed at an individual because of their protected class and is sufficiently severe, persistent, or pervasive so as to have the purpose or effect of unreasonably interfering with an individual’s work or academic performance or creating an intimidating, hostile or offensive work or educational environment.

    • What is the difference between the Discrimination, Harassment and Sexual Misconduct Complaint Procedure and the Title IX Grievance Procedure?

      Discrimination, harassment and sexual misconduct are all prohibited at CT State. However, there are two different procedures to address reports. First, the Title IX Grievance Procedure is the process that CT State will follow when there is a report that meets specific criteria under federal Title IX civil rights law: the alleged conduct occurred on or after August 14, 2020, in the United States, in a CT State educational program or activity and that the alleged behavior meets the definition of sexual harassment in the Title IX Grievance Procedure.

      The Discrimination, Harassment, and Sexual Misconduct Complaint Procedure is the process that CT State will follow when there are reports of discrimination, harassment, and sexual misconduct that do not meet the narrow definition and criteria of the Title IX Grievance Procedure. All definitions can be found within the procedure.

      A primary difference between these procedures, outside of the criteria above, is that the Title IX Grievance Procedure requires a live hearing with a cross-examination as part of the process. This is not required in the Sexual Misconduct Complaint Procedure but may be used, if appropriate, in cases where the respondent is a student.

      It is not your responsibility to determine which procedure CT State officials will use to process your complaint. Administrators at the CT State Office of Equity and Civil Rights will make that determination once they receive a report and provide information on the procedure that they will follow.

    • How do I make a report of discrimination, harassment or sexual misconduct at CT State?

      There are a few different ways to make a report. An official from the CT State's Office of Equity and Civil Rights will then contact you for further information and to discuss the next steps in the process. Alternatively, you can report directly to the CT State Title IX Coordinator, any campus Deputy Title IX Coordinator and any official in the CT State Department of Equity and Civil Rights.

    • I am not sure if I want to make a formal report. Is there someone I can talk to before making that decision?

      Yes, there are a few different options for you. First, you may contact the Deputy Title IX Coordinator on your home campus. The Deputy Title IX Coordinator can answer any questions about the reporting process, the complaint procedure, and possible supportive measures or accommodations that might be helpful for you. However, please note that they are not confidential.You may also contact one of the confidential mental health counselors on your home campus or an off-campus confidential resource by contacting the Connecticut State Department of Mental Health and Addiction Service.

    • What type of assistance is available if I have experienced discrimination, harassment and/or sexual misconduct?

      CT State officials will work to support your ability to pursue your education in a safe and equitable environment. At any point in the complaint process, interim measures can be used to address the needs of any involved party (i.e., a change in your class schedule, course-related extensions, no-contact orders and/or increased security on campus). Interim measures are unique to each individual circumstance. CT State officials will work with you to determine any necessary interim measures.

    • I don’t want to make a formal report, but I would like some support. Is this possible?

      Absolutely. You do not have to make a formal report of discrimination, harassment and/or sexual misconduct to receive support services and/or accommodations. Also, you may contact the Deputy Title IX Coordinator on your home campus for additional accommodations. The Deputy Title IX Coordinator is not a confidential resource but can put in place academic and other relevant regardless of whether you make a report.

    • My parent/guardian would like to talk to the investigator about my situation. Are they able to do that?

      Not without your explicit, written permission. Due to the Family Education Rights and Privacy Act (FERPA), CT State cannot release any information connected to your educational record, outside of directory information, to anyone. However, if you would like to have your parent/guardian speak directly with the investigator or another CT State official without you present, you can sign a release. The CT State official or the investigator can provide the release at your request.

    • How long does the Title IX grievance procedure or complaint procedure typically take?

      It varies, depending on the circumstances of the investigation. However, we strive to complete the process within 90 school calendar days when practicable.

    Employee FAQs

    • What is sexual misconduct?

      Sexual misconduct is an umbrella term that includes sexual harassment, sexual exploitation, sexual assault, intimate partner violence / dating violence, and/or stalking.

    • What is discrimination?

      Discrimination is defined as conduct that is directed at an individual because of their protected class and subjects the individual to different treatment so as to interfere with or limit the ability of the individual to participate in or benefit from the services, activities, or privileges provided by the university or otherwise adversely affects the individual's employment or education. The law prohibits discrimination against members of protected classes in public workplaces and educational institutions. That means employers and schools may not discriminate against people because of their race, color, sex, religious creed, marital status, national origin, ancestry, intellectual disability, past or present history of mental disability, learning disability, physical disability, age, genetic information, gender identity and expression or sexual orientation.

    • What is discriminatory harassment?

      Discriminatory harassment is defined as verbal or physical conduct that is directed at an individual because of their protected class, and is sufficiently severe, persistent, or pervasive so as to have the purpose or effect of unreasonably interfering with an individual’s work or academic performance or creating an intimidating, hostile, or offensive work or educational environment.

    • What is the difference between the Discrimination, Harassment and Sexual Misconduct Complaint Procedure and the Title IX Grievance Procedure?

      Discrimination, harassment and sexual misconduct are all prohibited at CT State. However, there are two different procedures to address reports. First, the Title IX Grievance Procedure is the process that CT State will follow when there is a report that meets specific criteria under federal Title IX civil rights law: the alleged conduct occurred on or after August 14, 2020, in the United States, in a CT State educational program or activity and that the alleged behavior meets the definition of sexual harassment in the Title IX Grievance Procedure.

      The Discrimination, Harassment, and Sexual Misconduct Complaint Procedure is the process that CT State will follow when there are reports of discrimination, harassment, and sexual misconduct that do not meet the narrow definition and criteria of the Title IX Grievance Procedure. All definitions can be found within the procedure).

      A primary difference between these procedures, outside of the criteria, is that the Title IX Grievance Procedure requires a live hearing with a cross-examination as part of the process. This is not required in the Sexual Misconduct Complaint Procedure but may be used, if appropriate, in cases where the respondent is a student.

      It is not your responsibility to determine which procedures State officials will use to process your complaint. Administrators at the CT State Office of Equity and Civil Rights will make that determination once they receive a report and provide information on the procedure that they will follow.

    • How do I make a report of discrimination, harassment or sexual misconduct at CT State?

      There are a few different ways to make a report. You can make a report through our online form and an intake coordinator from the Department of Equity and Civil Rights will then contact you for further information and to discuss the next steps in the process. Alternatively, you can report directly to the CT State Title IX coordinator and any official in the CT State Department of Equity and Civil Rights.

    • I am not sure if I want to make a formal report. Is there someone I can talk to before making that decision?

      Yes. You may contact the Office of Equity and Civil Rights to receive more information and ask questions about the complaint process. However, please note that employees in the Office of Equity and Civil Rights are not confidential resources. If you share information with them about an experience of discrimination, harassment and/or sexual misconduct at CT State and they believe there may be a threat to the health and safety of the CT State community and/or another individual, they will have to notify relevant departments and may have to open an investigation.

    • I don’t want to make a formal report, but I would like some support. Is this possible?

      Absolutely. You do not have to make a formal report of discrimination, harassment and/or sexual misconduct to receive support services and/or accommodations.

    • What type of assistance is available if I have experienced discrimination, harassment and/or sexual misconduct?

      The Office of Equity and Civil Rights will work to support your ability to work in a safe and equitable environment. At any point in the complaint process, interim measures can be used to address the needs of any involved party (i.e., a change in your work schedule or location, leaves of absence and/or increased security on campus). Interim measures are unique to each individual circumstance. Staff in the Office of Equity and Civil Rights will work with you to determine any necessary interim measures.

    • I am in a collective bargaining unit. May I have union representation assist me through this process?

      Absolutely. Your union representatives have an understanding of the process and can support you throughout. They may accompany you to any meetings throughout the process.

    • How long does the Title IX Grievance Procedure or Complaint Procedure typically take?

      It varies, depending on the circumstances of the investigation. However, we strive to complete the process within 90 school calendar days when practicable.

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    Transcript Requests

    • Temp Last Modified: 2024-07-25

    CT State Community College offers the ability to obtain official transcripts in an electronic (eTranscript) or paper format. Official eTranscripts can be sent to other educational institutions, potential employers, or any other appropriate entities.

    • Current and Recent Students: Students who have been issued a NetID and password should login to myCTState, navigate to Banner Self-Service, Student Records, Transcripts, and choose which transcript to send (eTranscript or paper). If you do not remember your NetID or password, please use the online self-help tools to obtain your NetID or reset your NetID password.
    • Former Students: Students who have not been issued a NetID, please create an account to request either the eTranscript or paper transcript. Please ensure that your last name, first name, date of birth and last four digits of your SSN are entered correctly so that your request can be processed in a timely manner. Select CT State Community College - Undergraduate (Location: New Britain, CT) as your campus. After that, you will be able to place an order for transcripts from CT State Community College and any of the former Connecticut community colleges that you attended.
    • If all your coursework is prior to fall 2023, please request an official transcript from the legacy colleges in which you were enrolled.
    • If your coursework contains courses from fall 2023 and beyond, please request an official CT State transcript. If you have coursework from a legacy college that is not reflected on your CT State transcript, you should request official transcripts from the legacy colleges that you attended to be sent to the transfer institution.

    ORDER YOUR TRANSCRIPT TODAY!

    Order Transcripts=for learners, parents and third parties

    STEP 1: LOG IN OR REGISTER

    Sign into CT State's portal to be redirected directly to the storefront with an account.

    STEP 2: SELECT DESTINATION & DOCUMENTS

    • Organization: Search Parchment’s ever-expanding receiver network for your destination: Select your preferred delivery method by choosing the appropriate Product> Type> Other

    • Individual: Fill in the destination information and preferred delivery method by choosing the appropriate Product Type and send your transcript virtually anywhere

    STEP 3: ORDER DETAILS

    Click Checkout to continue the ordering process or Continue Shopping to send your transcript to additional destinations.

    STEP 4: PROVIDE CONSENT

    Provide electronic consent for the release of your Academic Records by your Institution to the Recipient(s) you have provided.

    STEP 5: PAYMENT

    Fill in the applicable payment and billing information. While all transcripts themselves are free, a student may request and pay for expedited FedEx delivery through the “Request transcript link” located in the my.ctstate portal.

    STEP 6: REVIEW ORDER

    Review all order details before processing your order. Upon successfully submitting your order for processing, you will receive an Order Receipt email.

    TRANSCRIPT REQUEST PROCESS

    student requests transcript > school approves and uploads transcript > Parchment delivers transcript

    IMPORTANT DELIVERY STATUSES

    • Pending: Order has been submitted and is awaiting processing

    • Processing: The order is being processed

    • Available: (Electronic documents) Order has been processed and the document is available for download

    • Delivered: (Electronic documents) Your document has been downloaded by the recipient

    • Delivered: (Paper documents) Your order has been successfully processed and will be sent as ordered

    • On Hold: Your order has been put on hold — Refer to email comments for details

    • Canceled: Your order has been canceled – Refer to email comments for details

    • Error: A processing error occurred – Refer to email comments for details

    • Partially Delivered: The request has multiple documents. At least one document in the order has been delivered and at least one other document has been cancelled.

    TRANSCRIPT REQUEST PROCESS

    What application do I need on my computer to open a secure Official PDF Transcript?
    The Official PDF Transcript is protected with advanced PDF security and therefore requires Adobe Reader or Adobe Acrobat. The latest version of the free Adobe Reader may be downloaded at get.adobe.com/reader/.

    How long is an order held?
    Parchment cannot hold a credit card pre-authorization for more than 30 days, so all open orders are cancelled after 30 days. Document requestors are sent a notification email when the order is cancelled, informing them of the cancellation and giving them instructions on entering a new order if desired. The Exception to this are orders On Hold for Grades or Degree. These orders have special processing that allows them to exist beyond the 30 day mark.

    When is my credit card charged?
    When your order is initially placed, your credit card will be authorized for the purchase amount. After the document(s) are successfully processed, your credit card will be charged.

    Data on my transcript is incorrect or missing. What should I do?
    Parchment serves as an exchange platform for transcript credentials. This means that Parchment facilitates the request of the transcript(s), thereby notifying the school that the transcript needs to be processed. It is the responsibility of the school to fulfill this request since they are the only entity that has access to your credentials. Once the school has approved the request and sent it, Parchment is responsible for delivering it electronically or by mail to the destination(s) outlined in the order. Parchment delivers transcripts exactly as they are provided from the sending Institution. If you have a question in regard to the content or accuracy of the data included in your transcript, please contact your school directly.

    Can I order transcripts for Workforce Development/Continuing Education (WDCE) courses?
    Transcripts for WDCE courses (beginning in fall 2023) may be ordered through Parchment.  Transcripts for coursework taken prior to fall 2023 must be requested through your campus Workforce Development/Continuing Education office.

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